How you'll be charged
Financial planning with no hidden fees
You can feel confident knowing there are no hidden costs or nasty surprises when you meet with one of our Financial Planners*. Our advice is provided on a fee for service arrangement, and you’ll agree to the fee before we proceed with any work. This is to ensure you are clear on what to expect.
How do I pay?
The first appointment is all about us getting to know you - and you getting comfortable with the Planner. This initial fact-finding appointment is provided at no additional cost, so don’t worry about payment methods for this!
If you decide to take the advice path, we’ll negotiate the ‘fee for service’ and establish the easiest way for you to pay for your advice.
Then there are two ways you can pay:
- If you’re a Statewide Super member, you can arrange for the financial planning fees that relate to your super investment and membership of Statewide Super to be deducted from your Statewide Super account;
- If you’re not a Statewide Super member, or if you receive financial planning advice relating to topics outside of super, you’ll receive an invoice for the cost. The invoice will let you know about your various payment options.
How do I get started?
To speak with a Member Adviser*, or to make an appointment with one of our Financial Planners*, just call 1300 65 18 65 (Australia wide), 08 7915 4800 (NT) or book online.
We also have a network of expert, Statewide Super Associated Financial Advisers located around Australia, so expert advice is probably closer than you think.
Just looking for general information on your Statewide Super account?
We offer that too – by phone or face-to-face at no charge. Simply phone 1300 65 18 65 (Australia wide), 08 7915 4800 (NT) or visit our Adelaide Super Hub at 211 Victoria Square or Darwin office at 48-50 Smith Street for a chat.
Statewide Super holds an Australian Financial Services Licence (AFSL) that allows it to provide general and personal financial advice. Statewide Super Financial Planners are employees and Authorised Representatives of Statewide Super, who is responsible for any advice given to you by them.
Statewide Super also has an associated network of financial advisers (“Associated Advisers”) based locally and regionally. Advice provided to you by these Associated Advisers will be provided under the AFSL held by a third party. That third party is responsible for the financial advice given to you by an Associated Adviser.
For further information and a copy of the applicable Statewide Super Financial Services Guide (FSG), visit www.statewide.com.au or call 1300 65 18 65. A copy of the relevant FSG for an Associated Adviser can be obtained by contacting the Associated Adviser directly.