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Other avenues for support

The Australian Government, along with financial institutions and service suppliers, have joined together to provide financial support and relief to individuals and businesses impacted by the Coronavirus.

Here are a few ways you may be able to access financial support in the short-term.

  • Centrelink
  • Mortgage relief

    The majority of banks and financial institutions are offering ways to reduce the financial strain on individual now, including the ability to defer payments on home loans for up to 6 months. Speak to your bank about the options available to you.

  • Rental support

    If you rent, the Australian Government is encouraging you to talk to your landlord or property manager about short term agreements. Evictions will be put on hold for 6 months by the states and territories with more information set to be released by 4 April 2020. You may also be eligible for rental assistance through Centrelink, view more details here.

  • Essential services

    When it comes to your electricity, gas, water and even council rates, contact your service providers to discuss the payment options available to you at this time. Deferment of payment and payment plans may be available, depending on the provider.

  • JobKeeper Payment

    Designed to help businesses cover the costs of their employees’ wages, so more Australians can retain their jobs and continue to earn an income, the JobKeeper payment is open to applications from employers only. If you have recently lost your job due to the impact of the Coronavirus, speak with your employer to see if this could be available to you. Head to the Treasury website for more details.

Additional avenues for support and guidance

National Debt Helpline
Loss of income can quickly create stress when it comes to managing and personal or household debts. The National Debt Helpline can help you navigate your way through this time, as well as offering the support of a financial counsellor.

Mental health & well-being
You may be feeling understandably afraid, worried, anxious and overwhelmed during this time. The Australian Government’s Head to Health website offers specific support in relation to mental wellbeing, including where to get the facts about the Coronavirus outbreak, tips for maintaining good mental health, information on how to access mental health services, tips for parents to support their children, and how to keep older Australians safe and connected by helping them get established online.