Careers

Statewide Super is a great place to work!

As the industry super fund for all South Australians, Statewide Super places our members at the heart of all we do.

Our people are passionate, driven and dedicated, sharing a true desire to always do the very best we can for our members.

If you would like to join a company that challenges, develops, values and invests in its people, then Statewide Super may be the place for you.

Our culture is one of professionalism, innovation, collaboration, development and opportunity. We are inquisitive team players who seek continuous improvement in the pursuit of excellence.

We give back to the community and seek to support local businesses that make South Australia great.

We provide a competitive total reward offering and our office is conveniently located in the heart of Adelaide’s CBD.

If you are interested in a career with Statewide Super, see our current vacancies or forward your resume to iwanttowork@statewide.com.au.

Current Vacancies

Member Services Officer
Are you currently working towards a career within the financial services industry?

Statewide Super is the largest and leading South Australian Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping South Australian workers save for their retirement.

In this role you will be responsible for answering inbound member enquiries to provide general account information and identifying opportunities to provide personalised solutions.

Key responsibilities of this role include:
- Responding to inbound member calls and identifying opportunities to improve the member experience;
- Recognising opportunities to advise prospective and existing members of the range of products and services available; and
- Building strong relationships with our members so that they have the best possible member experience.
The successful candidate will have:
- Great communication skills, both verbal and written;
- Natural charisma and confidence;
- Strong time management and organisational skills;
- Keen attention to detail;
- Excellent computer and systems skills; and
- A willingness to undertake further training.
We are open to applications from recent graduates in the areas of finance, economics, arts, teaching, behavioural science and/or communications.

The successful candidate will be provided with comprehensive training to enable them to hit the ground running. In addition to this, Statewide Super supports the growth and development of employees with a tailored learning and development program, which is available to all employees.

If you work with us, you will be working with a group of people who love doing what they do. We value fairness, integrity, respect, and honesty. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company.

If these qualities are also important to you and you believe you fit the criteria for this opportunity, please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received.
Senior Member Services Officer
Are you a dynamic and enthusiastic financial services professional looking for your next opportunity? Would you like a role that will empower, challenge and inspire you? Look no further, we want you!
We currently have an exciting opportunity for an experienced contact centre / customer service professional to join our high performing team.
Statewide Super is the largest and leading South Australian Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping South Australians save for their retirement.
In this role you will be responsible for the delivery of outbound calls to new and existing members to establish and improve engagement, provide quality, general advice and identify referrals to specialist areas.
Key responsibilities of the role include:
- Outbound member calls providing sound product knowledge, general advice and options to offer a broad range of products and services to our client groups, including:
  - general operation of the Fund;
  - eligibility criteria for various benefits;
  - calculation of benefit entitlements;
  - taxation options and general superannuation topics.
- Service members in a manner which is consistent with the values of appropriate, needs-based cross-selling, up-selling and member retention, by taking ownership of the relationship with the member and ensure their needs are identified and met.
- Contribute to meeting individual and team sales, lead generation and service targets.
- Share knowledge and understanding of Statewide Super operations and processes to ensure colleagues are empowered to contribute to our strategic goals.
- Manage complaints and act as an escalation point for conflict resolution and problem solving within the team.
To be considered for this role candidates will need:
- Minimum of 2 years’ experience in outbound calling or sales with previous experience in the financial services industry being advantageous.
- Degree in a relevant field or equivalent years of experience.
- RG146 certification or be able to successfully achieve competency within twelve (12) months of commencement.
- Diploma in Financial Planning will be advantageous.
- Some knowledge of taxation, superannuation and retirement legislation.
The successful candidate will be provided with comprehensive training to enable them to hit the ground running. In addition to this, Statewide Super supports the growth and development of employees with a tailored learning and development program, which is available to all employees.
If you work with us, you will be working with a group of people who love doing what they do. We value fairness, integrity, respect, and honesty. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company.
If these qualities are also important to you and you believe you fit the criteria for this opportunity, please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au
Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.