Statewide Super is a great place to work!

As the industry super fund for all South Australians, Statewide Super places our members at the heart of all we do.

Our people are passionate, driven and dedicated, sharing a true desire to always do the very best we can for our members.

If you would like to join a company that challenges, develops, values and invests in its people, then Statewide Super may be the place for you.

Our culture is one of professionalism, innovation, collaboration, development and opportunity. We are inquisitive team players who seek continuous improvement in the pursuit of excellence.

We give back to the community and seek to support local businesses that make South Australia great.

We provide a competitive total reward offering and our office is conveniently located in the heart of Adelaide’s CBD.

If you are interested in a career with Statewide Super, see our current vacancies or forward your resume to iwanttowork@statewide.com.au.

Current Vacancies

• Head of Risk

  Statewide Super is the largest and leading South Australian Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping Australians save for their retirement.

  We have a unique opportunity available for an outstanding risk leader to manage and drive Statewide Super’s enterprise Risk Management Framework (RMF) and compliance obligations. The position is required to work collaboratively and consultatively with employees from across the organisation to promote and embed a risk aware and continuous improvement culture, while ensuring a rigorous approach is established for the identification of key risks and implementation, testing and monitoring of controls.

  With outstanding regulatory knowledge, strong ethics, strategic problem-solving skills and exceptional leadership capabilities, the Head of Risk is responsible for undertaking the following duties:

  • Oversee the Risk Management Framework (RMF) and its effective communication and application across all business areas, to support a rigorous approach for the identification and management of risks in processes which are capable of producing material unsatisfactory risk outcomes for Statewide Super;
  • Promote and support a culture of compliance, risk avoidance/mitigation and corporate accountability across the organisation;
  • Provide strong leadership, performance management, coaching and development for the team to empower employees to exceed expectations;
  • Maintain transparent and professional relationships with key regulators to enable two way communication, monitoring and continuous improvement;
  • Upskill department heads, First Line Process Owners and all Risk Control Owners to be responsible for their risks and aware of their obligations, as well as encourage them to promote a desirable risk culture in their teams;
  • Participate in decision-making to support risk-based considerations that are consistent with the fund’s risk appetite statement, risk management strategy and business plan;
  • Effectively challenge the activities and decisions that materially affect the organisation’s risk profile;
  • Oversee the management of the incident reporting process;
  • Oversee the ongoing maintenance and continuous improvement of Statewide Super’s chosen ERM software solution;
  • Oversee the maintenance of Statewide Super’s risk register in line with Board-approved top risks;
  • Oversee the implementation of risk reporting dashboards for various levels of governance including Leadership Team, Risk Committee and the Board;
  • Manage the team in conducting adhoc investigations of complaints, potential fraud and other matters, and conduct high-level/complex investigations;
  • Oversee the management of the design and implementation of key controls with First Line Process Owners to control identified failure points in business;
  • Oversee independent second-line reviews and testing of potential risks, controls and conformance to policy;
  • Manage, design and ensure adherence to the audit program;
  • Manage and oversee the development and implementation of an on-going test regime to monitor and report on key controls for risk reporting purposes;
  • Maintain a good understanding of the requirements of Statewide Super’s key external stakeholders in respect to risk management and ensure these are well understood internally and reflected in internal processes, policies and procedures;
  • Manage the loss reporting process in line with risk management policy;
  • Manage and maintain transparent and constructive professional relationships with key regulators and other peak bodies and coordinate relevant regulatory reviews;
  • Prepare and present reports for the Risk Committee; and
  • Drive and oversee the implementation of departmental and other key projects, as required.

  To be considered for this role candidates will need:

  • Minimum of 7 years’ previous experience in the financial services industry, with at least three to five years in an operational risk management, internal audit, or compliance role and 5 years’ experience in a strategic leadership role;
  • Proven experience in people leadership and management;
  • Experience in the design and development of Risk Management frameworks and strategies;
  • Advanced working knowledge internal audit methodology, approach, techniques and management practices;
  • Advanced technical knowledge of Financial Industry, in particular the Australian superannuation industry regulatory environment and emerging practice and concepts including a working knowledge of the Corporations Act, SIS Act and other applicable legislation;
  • Extensive experience in process design with a proven ability to identify potential causes of process failure; and
  • A relevant degree with post-graduate qualifications desirable.

  If you work with us, you will be working with a group of people who love doing what they do. We value integrity, respectful relationships and collaboration and, above all, are member-focused.

  If these qualities are also important to you and you believe you fit the criteria for this opportunity, please forward a cover letter, curriculum vitae and academic transcript to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan
  

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Senior Risk Analyst

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  We have an exciting opportunity for an experienced, proactive and engaging second-line risk professional to support the process of embedding our Risk Management Framework (RMF).

  You will be responsible for reviewing risk across the business in collaboration with leaders, and supporting the design, monitoring and testing of key controls. You will also contribute to the development of remediation plans and strategies, as well as advise on, and support the development of, our desired risk culture.

  Your key responsibilities will include, but will not be limited to:

  • Overseeing the RMF and its effective communication and application across all business areas to support a rigorous approach to the identification and management of risks in processes;
  • Upskilling leaders, First Line Process Owners and all Risk Control Owners by providing training and coaching on the RMF to enable them to understand and accept their risk management responsibilities;
  • Managing the incident reporting process via involvement with First Line Process Owners, including supporting the completion of root cause analysis on all reported incidents;
  • Managing the implementation and on-going maintenance of Statewide Super’s chosen ERM software solution;
  • Maintaining Statewide Super’s risk register in line with Board-approved top risks and the recently completed business transformation;
  • Creating and implementing risk reporting dashboards for various levels of governance including Leadership Team, Risk Committee and the Board;
  • Designing and implementing key controls with First Line Process Owners to control identified failure points in the business, including developing an ongoing monitoring and testing regime for these key controls;
  • Driving a continuous improvement mindset through the design and implementation of business improvements in consultation with business owners; and
  • Any other reasonable duties as requested by your manager.

   What we are looking for:

  • Minimum of 3 years’ previous experience in a second-line operational risk function, preferably in an APRA-regulated industry;
  • Experience in process design with a proven ability to identify potential causes of process failure; and
  • Exposure to various IT systems and operational platforms, including implementing and managing ERM software.
  • Formal degree qualifications in a relevant field are also highly desirable.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members. Read more about our Values and Behaviours here.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan here. 
  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• People & Culture Adviser

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  We currently have an exciting opportunity for a proactive and engaging Adviser to join our People & Culture team! In this role you will use your strong organisational skills to juggle multiple tasks and priorities as you undertake day to day generalist HR activities. You will be great at problem solving and naturally proactive, with strong attention to detail and your ability to build relationships and deliver results in a changing environment will allow you to shine.

  The successful candidate will undertake a range of HR generalist responsibilities, including but not limited to:

  • Manage all reporting requirements of the function including but not limited to the provision of standard and complex HR metrics, systems audits and leave reporting reviews.
  • Oversee the HRIMS (ConnX) as the organisational Subject Matter Expert (SME) on system matters, by driving enhanced usage of the system for improved metrics and reporting.
  • Lead all data captures and benchmarking reviews in relation to remuneration, benefits and policy.
  • Support the General Manager, People & Culture with the remuneration review and the performance review cycles
  • Oversee the implementation of the annual Employee Engagement Survey from set up to completion.
  • Support the General Manager, People & Culture and the Senior People & Culture Adviser with case management of employee relations matters, by assisting with, or undertaking an adviser role in, performance management cases.
  • Oversee management of WHS monitoring and obligations as prescribed in policy.
  • Provide general human resource advice on policy and procedure matters and assist with a range of employee relations matters.
  • Draft internal communications and announcements, contracts, letters, papers and other adhoc documents, as required.
  • Conduct end-to-end recruitment and selection, in consultation with the business.
  • Support the ongoing development and delivery of L&D Framework.
  • Undertake research, put together proposals and support continuous improvement of policies and processes within the P&C department.
  • Play an active role in People & Culture projects, activities and initiatives, as a project support or lead.

  To be successful in this role you will have:

  • Minimum of 3 years’ previous experience in a similar role, undertaking HR generalist duties in a corporate environment;
  • Strong experience in the preparation of letters, reports, contracts, presentations and spreadsheets;
  • Experience in HR analytics, reporting and remuneration benchmarking and reviews;
  • Highly experienced in the use and maintenance of a HRIMS, with ConnX system experience being advantageous;
  • Strong attention to detail with the ability to manage high volumes of work and meet deadlines; and
  • Good communication and relationship building skills with a high level of integrity and professionalism.

  If you work with us, you will be working with a group of people who love doing what they do. We value fairness, integrity, respect, and honesty. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company. If this is also important to you and you believe you fit the mold for this opportunity please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received.

  No Agency applications will be considered at this time.

• Administration Officer

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  Joining our Administration Team is a great way to kick start your career in financial services or build on the experience you already have. We have an exciting opportunity available for a professional who thrives in a team environment, possess strong attention to detail and strives to problem solve by ‘thinking outside the box’ to exceed service standards.

  Your key responsibilities will include, but are not limited to:

  • Process information for new/existing members ensuring that administration service standards are achieved;
  • Collect and audit all new member documentation to ensure information is correct and follow-up with members or employers where incorrect information is supplied;
  • Process non-insurance claims and benefit payments;
  • Ensure application forms, updates, and payments are accurate and completed, within Service Level Agreements;
  • Manage, record, reconcile and prepare reports for all contributions activities including monthly employer receipts, contribution returns, contribution adjustments and follow up of unallocated contributions;
  • Contribute to streamlining and improving processes to ensure an optimal member experience;
  • Facilitate positive outcomes for members by liaising effectively between internal and external parties and seeking additional supervisory support to resolve complex transactions or queries;
  • Assist with mail handling, scanning and indexing, filing and records management tasks as required and as per established processes to effectively perform archiving, filing, updating publications, cataloguing and storing, retrieving and creating new references;
  • Provide superior customer service to our members through high quality information and follow up;
  • Contact members for correction of BPAY anomalies as they arise; and
  • Manage lost members by contacting members with returned mail, collating missing information from the Australian Taxation Officer and updating member data.

  What we are looking for:

  • Degree in a relevant field OR equivalent years of experience;
  • RG146 certification OR a commitment to attaining certification in your first 12 months of employment;
  • General knowledge of the superannuation and financial services industry;
  • Good up-to-date knowledge of taxation, superannuation, retirement and life insurance legislation;
  • Experience with data maintenance and integrity;
  • Experience with client management tools; and
  • Customer service experience.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan. 
  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

   

• Member Services Officer

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  Our Member Services Officers are responsible for answering inbound member inquiries and making outbound calls to new and existing members to discuss general account information. They will also get the opportunity to work face-to-face with our members, providing general information and support in our new educational Super Hub!

  Key responsibilities of this role include:

  • Responding to inbound calls and/or making outbound member calls and identifying opportunities to improve the member experience;
  • Recognising opportunities to advise prospective and existing members of the range of products and services available;
  • Providing general information and support to members face-to-face in the member centre; and
  • Building positive relationships with our members to ensure they have a memorable member experience.

  Successful candidates will have:

  • Degree in a relevant field (desirable);
  • Previous experience in a customer focused environment;
  • Friendly, caring, can do approach to work;
  • Great communication skills, both written and oral;
  • Willingness to learn and undertake further training as required for the role.

  Successful candidates will be provided with comprehensive training to enable them to hit the ground running.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.
  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.