Statewide Super is a great place to work!

As the industry super fund for all South Australians, Statewide Super places our members at the heart of all we do.

Our people are passionate, driven and dedicated, sharing a true desire to always do the very best we can for our members.

If you would like to join a company that challenges, develops, values and invests in its people, then Statewide Super may be the place for you.

Our culture is one of professionalism, innovation, collaboration, development and opportunity. We are inquisitive team players who seek continuous improvement in the pursuit of excellence.

We give back to the community and seek to support local businesses that make South Australia great.

We provide a competitive total reward offering and our office is conveniently located in the heart of Adelaide’s CBD.

If you are interested in a career with Statewide Super, see our current vacancies or forward your resume to iwanttowork@statewide.com.au.

Current Vacancies

• Senior Legal Counsel

  Statewide Super is the largest and leading South Australian not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping South Australians save for their retirement.

  We are pleased to announce that we have an exciting and rare opportunity for a talented and experienced lawyer to join our Legal & Governance team.

  Reporting to the General Counsel & Company Secretary you will provide invaluable legal expertise to ensure the organisation’s investment, operations and business activities are conducted in line with international best practice and within the limits prescribed by law.  This will involve provision of timely, expert legal advice to a range of stakeholders across the business, as well as a specialised focus on negotiation, preparation, review and management of contracts and investigation and facilitation of the resolution of complaints.

  Responsibilities may include but are not limited to:

  • Negotiating, preparing, reviewing and managing contracts with external service providers and material vendors;
  • Providing timely, commercial legal advice and support to the organisation on a range of investment, operational and related legal issues;
  • Researching and drafting papers and policies for Board and Committee consideration;
  • Reviewing member communications, marketing materials and press releases including Product Disclosure Statements;
  • Ensuring that the organisation complies with its statutory and prudential obligations, including the Superannuation Industry (Supervision) Act 1993 and Corporations Act 2001;
  • Monitoring proposed and new legislation and regulatory developments, which may affect the organisation’s activities;
  • Liaising with external lawyers as required; and
  • Developing and undertaking internal staff training sessions and programs.

  
  Essential to your success and capacity to hit the ground running, you will have:

  • Degree in Law with a good academic transcript;
  • Admitted to practice Law in South Australia;
  • Minimum of 5 years’ experience in a commercial law role, preferably within a financial services environment;
  • Strong working knowledge of Corporations Act, SIS Act and other applicable legislation;
  • Specialised knowledge of superannuation, insurance legislation and claims management is highly desirable; 
  • Demonstrated capacity to engage with stakeholders and provide complex legal advice;
  • High level of integrity and professional accountability;
  • Exceptional written communication skills, organisational skills and attention to detail; and
  • The ability to juggle competing priorities, work well under pressure and meet deadlines.

  You will bring to the role enthusiasm, drive and passion along with solid experience in corporate and commercial law.  Your capacity to build relationships, influence and educate internal and external stakeholders will also be outstanding.  In return you will be rewarded with independence, challenge and development opportunities.        

  If you work with us, you will be working with a group of people who love doing what they do and are passionate about shaping the lives of South Australians in retirement. We value collaboration, integrity, respectful relationships, and above all, are member focussed. We support each other to constantly improve as individuals and as a company and we thrive on challenge.  If you believe you are aligned with our organisation and values and meet the requirements of this role please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agency applications will be considered at this time.

• Head of Defined Benefit

  Statewide Super is the largest and leading South Australian not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping South Australians save for their retirement.

  We are pleased to announce that we have an exciting and rare opportunity for a talented and experienced financial services professional to join our high performing team. Reporting to the Chief Financial Officer, you will be responsible for the oversight of the Defined Benefit (DB) product and function. You will ensure that a high quality service and accurate reporting is maintained and provided to our member base, with prompt robust follow up on any material member or employer inquiry. You will develop a deep understanding of the nuances of the product, to play a pivotal role in enhancing employee knowledge of the product across the organisation. 

  Your responsibilities will include, but are not limited to:

  • Providing strong leadership that empowers employees to exceed member expectations, whilst ensuring consistent service delivery that complies with regulatory and company policy requirements;
  • Fluent interpretation of the Trust Deed and fund rules, with the ability to translate this interpretation to make judgement calls upon exceptions as they arise;
  • Reviewing administration processes to confirm outcomes are in line with the Trust Deed and fund rules;
  • Acting as first point of contact for DB member queries to provide accurate general advice support as required;
  • Defining communication processes and assigning ownership of DB information requests and member queries;
  • Liaising with DB employers to facilitate the correct input of DB payroll data and interpreting historical data and validate it;
  • Analysing results of validation processes, reporting of benefit calculations and approve prior to rollover/payment;
  • Refining validation parameters and reporting to assist with improving the quality of data accepted;
  • Providing technical expertise to effectively manage the resolution of complaints, problems, and coverage questions, which have been escalated through the team and/or the wider business;
  • Providing ongoing developmental training to the organisation as a whole to address the knowledge gaps on the DB product;
  • Keeping abreast of ongoing changes to relevant legislation and ensuring a proactive approach is taken to address new requirements;
  • Partnering collaboratively with other business units, to maximise efficiency and proactively manage workflow fluctuations, identify problems, determine priorities and initiate innovative resource solutions to improve the member’s experience;
  • Assisting with the formulation of the annual business unit plan and budget, in line with corporate objectives and drive its attainment; and
  • As required, play a part in projects that are either lead or involve the DB team.

  
  Essential to your success and capacity to hit the ground running, you will have:

  • Degree in a relevant field or equivalent years of experience;
  • RG146 and /or Diploma in Superannuation or Financial Planning;
  • Minimum of 5 years’ DB / Superannuation experience;
  • Minimum of 2 years’ people management experience at a senior management level;
  • In-depth knowledge of DB legislation;
  • Strong influencing and relationship management skills up to senior management level;
  • Experience of developing DB administration strategy and policy for large and complex schemes; 
  • Ability to motivate and coach team members to achieve agreed service levels;
  • Proven track record of developing and implementing KPIs, systems and processes; and
  • Strong technical skills and ability to foster and draw on others expertise as required.

  You will bring to the role enthusiasm, drive and passion along with solid experience in DB and Superannuation. Your capacity to build relationships, influence and educate internal and external stakeholders will also be outstanding.  In return you will be rewarded with independence, challenge and an opportunity to really make your mark in a flourishing, respected and forward thinking organisation.    

  If you work with us, you will be working with a group of people who love doing what they do and are passionate about shaping the lives of South Australians in retirement. We value collaboration, integrity, respectful relationships, and above all, are member focused. We support each other to constantly improve as individuals and as a company and we thrive on challenge.  If you believe you are aligned with our organisation and values and meet the requirements of this role please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agency applications will be considered at this time.

• People & Culture Coordinator

  Would you like to kick start your career in Human resources? Would you like a role that you can make your own? Do you want to be challenged and drive your own success? Look no further, we want you!

  Statewide Super is the largest and leading South Australian not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 150,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping South Australian workers save for their retirement.

  We currently have an exciting opportunity within our People & Culture team. In this role you will be exposed to the full remit of HR generalist activities as you undertake a variety of administrative and support responsibilities. 

  You will be highly organised with the ability to juggle multiple tasks and priorities.  You will also be great at problem solving and naturally proactive with strong attention to detail. Above all, your ability to build relationships and deliver results in a changing environment will allow you to shine.

  In this role the successful candidate will:

  • Support the day to day document production requirements for the function, including but not limited to letters, job descriptions, contracts, reports and presentations;
  • Maintenance of soft and hard copy filing and document storage for the department;
  • Maintenance of the HRIMS including new hire and leaver details, role and salary changes, reporting line changes, changes of personal details, training and CPD records;
  • End to end coordination of events including training sessions, workshops, lunch and learns, CEO Lunches and wellness initiatives;
  • Support the Learning & Development (L&D) Framework by owning the pre-session set up activities, including, workbook preparation, room set up, attendee confirmation and general follow up;
  • Assist with recruitment activities including application vetting, telephone screening and shortlisting candidates;
  • Assist with induction of new hires including requesting and collating paperwork, accurate data entry and management of sensitive information;
  • Keep departmental procedures up to date;
  • Provide diary management and meeting coordination for the General Manager, People & Culture;
  • Support ad-hoc project work;
  • Confidently interact with senior managers and a range of high-level key stakeholders across the business.

  
  To be successful in this role you will have:

  • Minimum of 3 years’ previous experience in a similar role, providing administrative support in a corporate environment;
  • Strong experience in the preparation of letters, reports, contracts, presentations and spreadsheets;
  • Strong experience with Word, Excel and PowerPoint;
  • Experience in the use and maintenance of a HRIMS, with ConnX system experience being advantageous;
  • Strong attention to detail with the ability to manage high volumes of work and meet deadlines; and
  • Good communication and relationship building skills with a high level of integrity and professionalism.

  If you work with us, you will be working with a group of people who love doing what they do. We value fairness, integrity, respect, and honesty. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company.  If this is also important to you and you believe you fit the mould for this opportunity please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. 

  No Agency applications will be considered at this time.

   

• Communication Specialist

  Are you a dynamic and experienced communications professional looking for your next opportunity? Are you looking for a role that will engage and challenge you? Look no further, we want you!

  Statewide Super is the largest and leading South Australian not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 150,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping South Australian workers save for their retirement.

  We currently have an exciting opportunity for an experienced Writer to join our high performing Marketing team. In this role you will be responsible for leading the copywriting process. You will be highly organised with the ability to juggle multiple tasks and priorities. You will also be great at problem solving and naturally proactive with strong attention to detail. Above all, your ability to build relationships and deliver results in a changing environment will allow you to shine.

  The successful candidate will:

  • Lead all copy-writing processes on marketing material and projects;
  • Assist with the preparation of submission content/copy and tenders;
  • Drive a communication strategy of emails and online articles;
  • Assist with online content website and social media;
  • Develop content for marketing campaigns;
  • Develop speeches and proof a variety of written material;
  • Support the Business Development team with B2B content;
  • PDS maintenance and updates;
  • Internal customer correspondence;
  • Support with PR content as required;
  • Manage Legal and Compliance approval on marketing content;
  • Drive internal business communication of marketing material; and
  • Maintain a strong relationship with a range of existing third party providers.

  
  To be successful in this role you will have:

  • Minimum 5 years communications and writing experience;
  • Degree in a relevant field or equivalent years of experience with additional tertiary qualifications being advantageous;
  • Experience in Financial Services (highly desirable); and
  • Experience working within a brand and marketing team.

  If you work with us, you will be working with a group of people who love doing what they do. We value fairness, integrity, respect, and honesty. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company.  If this is also important to you and you believe you fit the mold for this opportunity please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agency applications will be considered at this time.

• Administration Officer
  • Join South Australia's leading Industry Super Fund
  • Work in great, modern offices based in Victoria Square
  • Join a high performing team

  Are you a dynamic and enthusiastic graduate or an administration professional seeking a new challenge in your career? Look no further, we want you!

  We currently have exciting opportunities available within our Administration team for professionals who thrive in a team environment, possess a strong attention to detail and strive to problem solve and ‘think outside the box’ to exceed service standards. We are open to offering these appointments on either a part time of full time capacity.

  Statewide Super is the largest and leading South Australian Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping Australians save for their retirement.

  With a strong member focus, you will be primarily responsible for performing a wide range of administrative duties including, but not limited to:

  • Processing information for new/existing members, ensuring that administration service standards are achieved;
  • Collecting and auditing all new member documentation to ensure information is correct and following up with members or employers where incorrect information is supplied;
  • Processing claims and benefits, including management of Death, TPD and IP claims (including ill health) which may include calculation and processing of benefit levels;
  • Ensuring applications, updates, claims and payments are accurate and completed in a cost effective, and timely manner (within Service Level Agreements (SLAs));
  • Managing, recording, reconciling and preparing reports for all contributions activities including monthly employer receipts, contribution returns, contribution adjustments and follow up of unallocated contributions;
  • Utilising and maintaining up to date knowledge of taxation, superannuation, retirement and life insurance legislation and policy impacting the administration of the Fund;
  • Facilitating positive outcomes for customers by liaising effectively between internal and external parties and seeking additional supervisory support to resolve complex transactions or queries;
  • Assisting with mail handling, scanning and indexing, filing and records management tasks as required and as per established processes;
  • Providing superior customer service to our members by ensuring the quality of the information that we provide to them, the efficiency in the timeframe we go back to them and always following through on what we commit to do;
  • Managing the timely processing of new member account consolidation in respect to duplicate accounts and investigating and resolving false accounts;
  • Managing lost members by contacting members with returned mail, collating missing information from the Australian Taxation Officer (ATO) and updating member data;
  • Any other reasonable duties as requested by the Administration Manager.

  
  To be considered for this role candidates will need:

  • Good general knowledge of the superannuation or financial services industry
  • Degree in a relevant field or equivalent years of experience
  • Previous customer service experience within a corporate environment
  • RG146 certification will be advantageous 

  The successful candidate will be provided with comprehensive training to enable them to hit the ground running. In addition to this, Statewide Super supports the growth and development of employees with a tailored learning and development program, which is available to all employees.

  If you work with us, you will be working with a group of people who love doing what they do. We value integrity, respectful relationships and collaboration and, above all, are member-focused. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company. 

  If these qualities are also important to you and you believe you fit the criteria for this opportunity, please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Senior Member Services Officer
  • Join South Australia's leading Industry Super Fund
  • Work in great, modern offices based in Victoria Square
  • Join a high performing team!

  Are you thinking of a career change and would like to work in the Financial Services industry? Are you a seasoned customer services professional looking to try something different? We want you!

  We currently have an exciting opportunity on offer for an experienced customer services professional to join our high performing outbound contact centre team. You will have a customer-centric attitude, in addition to the ability to ‘think on your feet’ and/or ‘outside the box’ to ensure you provide our members with an exceptional experience.

  Statewide Super is the largest and leading South Australian Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping Australians save for their retirement.

  In this role you will be responsible for the delivery of outbound calls to existing and new members to establish and improve engagement, provide quality, general advice and identify referrals to specialist areas.

  Key responsibilities of the role include:

  • Outbound member calls providing sound product knowledge, general advice and options to offer a broad range of products and services to our client groups, including:
    • general operation of the Fund;
    • eligibility criteria for various benefits;
    • calculation of benefit entitlements;
    • taxation options and general superannuation topics.
  • Service members in a manner which is consistent with the values of appropriate, needs-based cross-selling, up-selling and member retention, by taking ownership of the relationship with the member and ensure their needs are identified and met.  
  • Contribute to meeting individual and team sales, lead generation and service targets.
  • Share knowledge and understanding of Statewide Super operations and processes to ensure colleagues are empowered to contribute to our strategic goals.
  • Manage complaints and act as an escalation point for conflict resolution and problem solving within the team.

  To be considered for this role candidates will need:

  • Minimum of 2 years’ experience in a contact centre environment with previous experience in the financial services industry being advantageous.
  • Degree in a relevant field or equivalent years of experience. 
  • RG146 certification or be able to successfully achieve competency within twelve (12) months of commencement.
  • Diploma in Financial Planning will be advantageous.
  • Some knowledge of taxation, superannuation and retirement legislation.

  The successful candidate will be provided with comprehensive training to enable them to hit the ground running. In addition to this, Statewide Super supports the growth and development of employees with a tailored learning and development program, which is available to all employees.

  If you work with us, you will be working with a group of people who love doing what they do. We value fairness, integrity, respect, and honesty. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company. 

  If these qualities are also important to you and you believe you fit the criteria for this opportunity, please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Legal Counsel/Compliance Officer
  • Join South Australia's leading Industry Super Fund
  • Work in a member-focused, high performing environment
  • Enjoy fantastic benefits and learning and development opportunities

  Are you a dynamic and enthusiastic professional seeking a role that will engage and challenge you? Look no further, we want you!

  We have a unique opportunity available for a dynamic Compliance Officer to join our high performing Legal & Governance team. The appointed candidate will bring a proven ability to balance priorities and complete tasks while under a tight deadline, paired with an attitude that embraces challenges.

  Statewide Super is the largest and leading South Australian Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping Australians save for their retirement.

  With an impeccable eye for detail and ability to analyse, interpret and apply complex information, the Compliance Officer is responsible for undertaking the following duties including, but not limited to:

  • Ensuring Product Disclosure Statements, Annual Statements, Annual Reports, Financial Services Guides, Significant Event Notices and other client communications are technically accurate and meet the Fund’s obligations under the Corporations Act 2001 (Cth) and Superannuation Industry (Supervision) Act 1993 (Cth).
  • Reviewing and updating member communications, marketing materials and press releases to ensure they are accurate and meet with the Fund’s legal obligations.
  • Monitoring and analysing proposed and new legislation and regulatory developments from process, product and systems perspectives.
  • Researching and drafting papers and policies for Board and Committee consideration.
  • Developing fact sheets and guidance notes for use by member-facing staff.
  • Developing and undertaking internal staff training sessions and programs.

  To be considered for this role candidates will need:

  • Demonstrated experience in a legal or highly regulated environment (desirable).
  • Sound knowledge of the Corporations Act 2001 (Cth) and/or Superannuation Industry (Supervision) Act 1993 (Cth) (desirable).
  • Relevant degree qualification and/or equivalent experience.

  The successful candidate will be provided with comprehensive training to enable them to hit the ground running. In addition to this, Statewide Super supports the growth and development of employees with a tailored learning and development program, which is available to all employees.

  If you work with us, you will be working with a group of people who love doing what they do. We value integrity, respectful relationships and collaboration and, above all, are member-focused. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company. 

  If these qualities are also important to you and you believe you fit the criteria for this opportunity, please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.