Statewide Super is a great place to work!

As the industry super fund for all South Australians, Statewide Super places our members at the heart of all we do.

Our people are passionate, driven and dedicated, sharing a true desire to always do the very best we can for our members.

If you would like to join a company that challenges, develops, values and invests in its people, then Statewide Super may be the place for you.

Our culture is one of professionalism, innovation, collaboration, development and opportunity. We are inquisitive team players who seek continuous improvement in the pursuit of excellence.

We give back to the community and seek to support local businesses that make South Australia great.

We provide a competitive total reward offering and our office is conveniently located in the heart of Adelaide’s CBD.

If you are interested in a career with Statewide Super, see our current vacancies or forward your resume to iwanttowork@statewide.com.au.

Current Vacancies

• Senior Business Analyst

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 135,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping South Australian workers save for their retirement.

  This role is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit. They will design and document workflow and make appropriate recommendations that will positively impact operational effectiveness. The incumbent will track and analyse business unit trends and make appropriate recommendations that will positively impact the business unit. They will also assist the Project Managers in the successful delivery of key projects for the business unit and the company.

  Key responsibilities will include, but are not limited to:

  • Assist the Project Manager/sponsor in developing tactical and strategic product, services and/or programs to support the business unit’s goals.
  • Create and maintain project schedules by assisting the Project Manager in developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts. This includes documenting, prioritizing and tracking requests (changes, enhancements, etc.) and coordinating with the Change Control Board.
  • Review, analyse and create detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs in a simplified way.
  • Define, develop and implement quality assurance practices and procedures, end user test plans and other QA assessments.
  • Coordinate the development of all approved versions of business and functional specifications for specified applications.
  • Review other technical documents with ICT and Applications Support staff to ensure business requirements are adequately reflected in technical planning documents.
  • Ensure all documentation accurately reflects the current status of change and/or outstanding issues so that business requirements reflect application features and functions.
  • Work with the Project Manager in presenting findings and works to other personnel to design and implement training and development initiatives that will continuously upgrade the skills and capabilities of personnel in the business unit.

  The successful candidate will have:

  • Degree in a relevant field or equivalent years of experience;
  • Minimum of 5 years’ previous experience in a Business Analyst role within a corporate environment.
  • Financial services experience (particularly superannuation industry) will be advantageous.
  • Experience with user acceptance testing processes and software development projects.
  • Experience in the development and delivery of training material to system users and staff.
  • Strong analytical and problem solving skills, as well as excellent collaboration and communication skills.

  
  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members. If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our (https://www.statewide.com.au/about-us/reconciliation-action-plan/).

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Paraplanner

  Statewide Super is the largest and leading South Australian Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping Australians save for their retirement.

  Statewide Super is dedicated to growing the financial position and wealth of our members particularly in retirement. We have a team of specialist retirement experts who deliver high quality, ethical and tailored advice, from intrafund advice through to comprehensive advice, to our members and other external clients.

  Reporting to the Financial Planning Support Manager, this position will directly assist the Financial Planning team in providing responsive and high quality service to Statewide Super members, who have come on as external financial planning clients. This role will be expected to perform various tasks including the production of Statements of Advice (SOAs) utilising XPlan financial planning software.

  The successful candidate will be expected to meet specific key performance indicators within each of these Key Responsibilities as they strive to deliver the best service possible to our members:

  • Support the Comprehensive and Intra-fund Financial Planners in the provision of quality and timely strategic advice documents, comprehensive financial projections and in depth strategy discussions.
  • Interpret and analyse data obtained by the Financial Planner during client meetings to build fully compliant and high quality SOAs in a timely manner per workflow standards.
  • Address financial planning questions regarding tax issues, cost basis, estate planning, insurance etc. where possible
  • Gather and input financial planning data into the financial planning software to ensure the integrity of our client records
  • Keep accurate and timely records of all communications with members
  • Identify areas of risk and escalate these appropriately to mitigate risk exposure
  • Participate in team tasks and projects as directed by leadership
  • Comply with and maintain knowledge of rules, regulations, standards and best practice, including technical knowledge regarding superannuation and insurance
  • Any other reasonable duties as directed by the Financial Planning Support Manager

  To be considered for this role candidates will need:

  • A minimum of three (3) years’ experience supporting financial planners/adviser
  • Excellent knowledge of Microsoft Excel and Word
  • Experience in the use of the XPlan financial planning software
  • Demonstrated understanding of current tax laws, insurance and superannuation legislation and compliance standards (i.e. Australian Securities and Investments Commission, Financial Planning Association)
  • To be able to meet the compliance obligations of the Statewide Super Australian Financial Services License (AFSL), as set out in the AFSL Compliance Plan, including the training requirements of RG146 for provision of personal advice
  • Advanced Diploma of Financial Services (or studying towards completion) or equivalent

  You will also be a strong team-player who prides themselves on their attention to detail and ethics, and enjoys a culture which is fun, while maintaining focus on quality and ensuring member and client outcomes.

  If you work with us, you will be working with a group of people who love doing what they do. We value integrity, respectful relationships and collaboration and, above all, are member-focused.
  If these qualities are also important to you and you believe you fit the criteria for this opportunity, please forward a cover letter, curriculum vitae and academic transcript to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan https://www.statewide.com.au/about-us/reconciliation-action-plan/.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Senior Manager Technology Risk

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  Reporting to the Chief Risk Officer, the Senior Manager – Technology Risk sits within the second line of defence and is will be responsible for working across the business to identify and respond to information security risk through comprehensive systems protections, policy and procedure development, testing, monitoring and employee education. Additionally, the role will monitor and track compliance and will research and track emerging threats, to support the Leadership Team and the Board to improve information security.

  Key responsibilities include:

  • Ensure that the organisation complies with its statutory and prudential obligations, specifically the requirements under the Australian Prudential Regulation Authority (APRA) Prudential Standard CPS 234 Information Security;
  • Maintain the Information Security Policy through comprehensive and ongoing review of legislative changes and release of APRA standards;
  • Support the incorporation of information security into the Statewide Risk Management Strategy;
  • Maintain an ongoing schedule of information security activities, including assessment and mitigation of system security threats, design and implementation of controls and employee education;
  • Measure and test the effectiveness of systems architecture against known vulnerabilities;
  • Undertake investigations and root cause analyses on any cyber-security related breaches or incidents, and monitor and review controls and changes that are implemented by the business;
  • Work in consultation with the business to analyse systems issues, analyse root causes and determine process improvements;
  • Support operational teams with the development of suitable operational procedures to comply with policy and standards;
  • Monitor compliance with, and effectiveness of, information security practices and collate and prepare dashboard reports for the Board and Leadership Team;
  • Prepare and roll out a comprehensive and ongoing training schedule to support employee education and mitigate risk associated with human error;
  • Research and draft papers and policies for Board and Committee consideration; and
  • Any other reasonable duties as requested by the Chief Risk Officer.

  You will have:

  • Advanced knowledge of investigative techniques and root cause analysis, with experience in systems analysis and testing.
  • Strong knowledge of the superannuation regulatory and legislative environment, in particular requirements of APRA Prudential Standard CPS 234.
  • Demonstrated experience in interpreting and operationalising legislative and regulatory requirements and changes.
  • Tertiary qualifications in computer science, systems engineering or information technology will be viewed favorably.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan https://www.statewide.com.au/about-us/reconciliation-action-plan/.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Administration Officer

  Statewide Super is the largest and leading South Australian Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping Australians save for their retirement.

  Are you an experienced financial services administration professional seeking your next opportunity? Perhaps you are interested in moving into a career within the Financial Services Industry? Is it time to take that exciting step to develop and expand your skillset? If you’ve answered yes to the above, we want to hear from you!

  We are looking for an enthusiastic individual to join our Administration team on a 12 month fixed-term, maternity leave cover contract.

  Administration within Statewide Super is far from “paper pushing” – our Administration Team are the engine room of the fund and are responsible for managing the processing of huge volumes of payments, documentation, claims and other changes to support and service our members.

  You will be working in a team environment with a fun, positive and member-focused culture. Your attention to detail, confidentiality, ability to deal with sensitive financial information, and focus on quality will be critical to your success in this role.

  Reporting to the Team Leader, Administration the successful candidate will be expected to perform the following duties and responsibilities:

  • Process information for new/existing members ensuring that administration service standards are achieved;
  • Provide superior customer service to our members by ensuring the quality of the information that we provide to them, the efficiency in the timeframe we go back to them and always following through on what we commit to do;
  • Collect and audit all new member documentation to ensure information is correct and proactively follow-up with members or employers where incorrect information is supplied;
  • Process non-insurance claims and benefit payments;
  • Ensure application forms, updates, and payments are accurate and completed within Service Level Agreements (SLAs);
  • Manage, record, reconcile and prepare reports for all contributions activities including monthly employer receipts, contribution returns, contribution adjustments and follow up of unallocated contributions;
  • Contribute to streamlining and improving processes to ensure an optimal member experience;
  • Facilitate positive outcomes for customers by liaising effectively between internal and external parties and seeking additional supervisory support to resolve complex transactions or queries;
  • Assist with mail handling, scanning and indexing, filing and records management tasks as required and as per established processes to effectively perform archiving, filing, updating publications, cataloguing and storing, retrieving and creating new references;
  • Contact members for correction of BPAY anomalies as they arise; and
  • Manage lost members by contacting members with returned mail, collating missing information from the Australian Taxation Officer (ATO) and updating member data.

  To be considered for this role candidates will need:

  • General knowledge of the superannuation and/or financial services industry;
  • Good up-to-date knowledge of taxation, superannuation, retirement and life insurance legislation is highly desirable;
  • Experience with data maintenance and integrity;
  • Experience with client management tools;
  • Customer service experience; and
  • RG146 certification will be viewed favourably, or a willingness to successfully complete this training within the first 12 months of employment (supported by Statewide Super).

  A degree in commerce, business or other related areas will be viewed favourably – this opportunity is ideal for graduates wanting to enter the sector, as well as people who are wanting to further expand their career in financial services.

  The successful candidate will be provided with comprehensive training to enable them to hit the ground running. In addition to this, Statewide Super supports the growth and development of employees with a tailored learning and development program, which is available to all employees.

  If you work with us, you will be working with a group of people who love doing what they do. We value integrity, respectful relationships and collaboration and, above all, are member-focused.
  If these qualities are also important to you and you believe you fit the criteria for this opportunity, please forward a cover letter, curriculum vitae and academic transcript to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan https://www.statewide.com.au/about-us/reconciliation-action-plan/.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Digital Marketer

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  • Are you passionate about creating engaging digital journeys?
  • Are you seeking a role where you can work autonomously to drive digital member engagement? 
  • Are you looking for a supportive team environment where your growth and development is supported?

  We are seeking a dynamic professional, who is highly organised, loves data, demonstrates initiative and is passionate about creating positive member journeys to contribute to broader engagement. This role would suit a professional who is emerging in their career – for example, recently graduated with some work experience on which they are seeking to build. Or perhaps a marketing professional hoping to round out their digital experience.

  This opportunity is available as a 6 month maternity cover contract, however, there may be possibility for extension.

  Key responsibilities include:
  • Support the Head of Marketing to develop and execute integrated online strategies that support the marketing plan and strategic KPI’s;
  • Manage the development of emails, integrating content provided by the broader marketing team;
  • Manage and create customer journeys in the chosen email platform;
  • Source data from the reporting team, verify data quality and integrity and manage the upload of data for member communications;
  • Develop communication and engagement strategies for segmented cohorts of members, in collaboration with others in the Marketing Team and broader business units;
  • Analyse data and member behaviour to identify opportunities to optimise outcomes;
  • Assist with website maintenance, including the interpretation of web and digital analytics to drive continuous improvement;
  • Any other reasonable duties as requested by the Head of Marketing.

  Minimum requirements:
  • Minimum of two (2) years’ experience in a marketing role with some digital exposure;
  • Experience in identifying member engagement opportunities, journey mapping and user experience testing;
  • Experience with email marketing platforms; and a
  • Successful track record in the delivery of digital marketing initiatives, to scope, on time and on budget.

  Tertiary qualifications in a technology-related marketing field will be highly desirable, or equivalent years of experience.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Technical Business Analyst

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 135,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping South Australian workers save for their retirement.

  • Do you have strong technical experience, preferably with software development knowledge?
  • Do you enjoy working in a challenging environment, on a diverse range of projects?
  • Are you seeking a permanent opportunity so you can embed yourself in an organisation and develop your career? 

  Statewide Super is entering an exciting time where we are seeking to build a strong business analysis capability to drive continuous improvement and the operational effectiveness of the organisation.  

  To complement our new Business Analyst (BA) cohort, which sits within our Project Management Office, we are seeking a strong Technical BA to be a key conduit between the business and our external vendor, who manage our registry system, on core changes as well as smaller scale updates and releases.  Additionally, this Technical BA will act as a key resource on projects, enabling the successful delivery of projects which have a technical component.    

  The successful candidate will elicit and document business requirements and influence technical solution designs; track and analyse system and data trends and make appropriate recommendations that will positively improve practices both as part of business-as-usual (BAU) and continuous improvement initiatives.

  Key responsibilities will include, but are not limited to:

  • Assist the Project Manager/business owner in developing tactical and strategic product, services and/or programs to support the business unit’s goals.
  • Assist the Project Manager in developing project plans and technical business specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking phases of the project /software development lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts. This includes documenting, prioritising and tracking requests (changes, enhancements, etc.) and coordinating with the Change Control Board.
  • Review, analyse and create detailed documentation of business systems, technical solutions and user needs, including workflow, system functions, and steps required to develop or use systems in a simplified way.
  • Define, develop and implement quality assurance practices and procedures, end user test plans and other QA artifacts.
  • Analyse data sets to identify trends, issues and make recommendations to resolve problems
  • Coordinate the development of all approved versions of business and functional specifications for specified applications.
  • Review other technical documents with ICT and Applications Support staff to ensure business requirements are adequately reflected in technical planning and specification documents.
  • Ensure all documentation accurately reflects the current status of change and/or outstanding issues so that business requirements reflect application features and functions.
  • Work with the Project Manager/business owner in presenting findings and works to other personnel to uplift the technical skills and capabilities of business units.

  The successful candidate will have:

  • Degree in a relevant field or equivalent years of experience.  
  • Minimum of 5 years’ previous experience in a Business Analyst role within a corporate environment.
  • Knowledge of the Software Development Lifecycle is required.
  • SQL and/or advanced data skills experience desirable.
  • Financial services experience (particularly superannuation industry) will be advantageous.
  • Experience with user acceptance testing processes and software development projects.
  • Strong analytical and problem solving skills, as well as excellent collaboration and communication skills.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au
  

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our (https://www.statewide.com.au/about-us/reconciliation-action-plan/).

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  Previous applicants need not apply.