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Careers

Statewide Super is a great place to work!

As the industry super fund for all South Australians, Statewide Super places our members at the heart of all we do.

Our people are passionate, driven and dedicated, sharing a true desire to always do the very best we can for our members.

If you would like to join a company that challenges, develops, values and invests in its people, then Statewide Super may be the place for you.

Our culture is one of professionalism, innovation, collaboration, development and opportunity. We are inquisitive team players who seek continuous improvement in the pursuit of excellence.

We give back to the community and seek to support local businesses that make South Australia great.

We provide a competitive total reward offering and our office is conveniently located in the heart of Adelaide’s CBD.

If you are interested in a career with Statewide Super, see our current vacancies or forward your resume to iwanttowork@statewide.com.au.

To request a reference about an authorised representative of an AFS licensee or an AFS licensee under the ASIC Corporations and Credit (Reference Checking and Information Sharing Protocol) Instrument 2021/429, please email your request to iwanttowork@statewide.com.au.

Current Vacancies

  • Financial Planner

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage around $10 billion in funds and have a clear focus on helping our members save for their retirement.

    We are seeking a Financial Planner to help Statewide Super members realise their financial goals by providing quality comprehensive advice to meet their holistic financial planning needs.

    Key responsibilities include, but are not limited to:

    • Build enduring relationships through quality client conversations to understand their needs, goals and objectives to develop concise, tailored recommendations in line with their best interests;
    • Be an effective and influential presenter by delivering seminars to small and large audiences;
    • Engage and coach stakeholders and referral partners to help them identify clients who require financial advice;
    • Achieve all set objectives (i.e. Number of Appointments, Servicing standards, Fee Revenue);
    • Ensure compliance against quality advice outcomes and practices working within all Regulatory and Licensee requirements, business rules and policies; and
    • Adherence to the compliance requirements of our licensee and relevant legislation, with no major breaches or issues raised.

    Minimum essential requirements for the role:

    • Listed Financial Planner on the ASIC Adviser Register;
    • Approved/Relevant University degree in Financial Planning, OR, studying towards the required FASEA education standards if listed on the ASIC Adviser Register prior to 1 Jan 2019;
    • Minimum of 2 years’ proven experience as a Financial Planner
    • Exceptional understanding of superannuation, investment and risk (insurance) strategies
    • Sound knowledge of current taxation legislation, particularly as it relates to lump sum tax, retirement income streams and to superannuation in general
    • A strong compliance record
    • Experience with XPlan, including task and threads
    • A high degree of technical skills and influencing abilities;
    • Meet the requirements to become an Authorised Representative, including committing to the FASEA Code of Ethics and representing these in all aspects of the role and in the workplace.

    If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members. If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  • Associate Financial Planner

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage around $10 billion in funds and have a clear focus on helping our members save for their retirement.

    We are seeking an Associate Financial Planner to provide general and intra-fund superannuation based advice to existing members with a view to help them make the most of their Statewide Super account. Member meetings may take place in the Member Centre in Victoria Square or in the workplace for key employer groups.

    Key responsibilities include, but are not limited to:

    • Ensure a high level of member service through the provision of quality scaled (intra-fund) advice;
    • Undertake outbound calls, appointments, advice conversion, servicing standards and lead generation for Financial Planning appointments;
    • Support the needs of members who require assistance via the digital advice channel;
    • Ensure the provision of services are consistent with values of appropriate, member-first advice;
    • Ensure compliance against quality advice outcomes and practices working within all Regulatory and Licensee requirements, business rules and policies; and
    • Identify and triage opportunities for further Financial Planning needs.

    Essential minimum requirements for the role:

    • Relevant/Approved university degree in financial planning; OR
    • Listed Financial Planner on the ASIC Adviser Register prior to 1 Jan 2019 and studying towards required levels to meet the FASEA standards;
    • Minimum of 2 years’ previous experience in client facing area for a superannuation fund or similar organisation;
    • Strong superannuation knowledge coupled with the ability to deal with people at all levels;
    • A strong compliance record
    • Experience with XPlan, including task and threads
    • A high degree of technical skills and influencing abilities; and
    • Meet the requirements to become an Authorised Representative, including committing to the FASEA Code of Ethics and representing these in all aspects of the role and in the workplace.

    If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members. If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  • Head of Information Services

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

    Reporting to the Chief Technology Officer, the Head of Information Services is responsible for overseeing the efficient and effective operation of the Information Services function. The role will provide innovative solutions to address the businesses technology needs and will collaborate with other technology leaders to deliver on the Strategic Plan.

    Key responsibilities include:

    • Instil a continuous delivery culture of enabling greater flow between development and operations professionals;
    • Management and delivery of technology platforms;
    • Identifying and acting on opportunities to improve and update technology platforms;
    • Managing change delivery using agile and lean techniques;
    • Service management and operations in a structured environment;
    • Developing and implementing technology best practice guides for the organisation;
    • Working productively with strategic partners;
    • Leadership in the aggregation and use of corporate data;;
    • Drive a high performance, member-focused culture through talent growth, addressing performance issues as soon as they come to light, through active performance management; and
    • Mentor and develop employees, with a particular focus on ongoing learning, personal growth and knowledge sharing across the business.

    The successful candidate will have:

    • Minimum of 5 years’ experience managing technical delivery teams in an agile environment;
    • Degree in a relevant field and / or equivalent years of experience;
    • Demonstrated leadership for technology, digital, design, data and service management professionals;
    • Significant experience and a proven record of achievement at senior management level in the management of major projects that deliver the desired outcome within budget and negotiated time frames;
    • Strong analytical and problem solving capabilities;
    • A sound knowledge of superannuation products and markets; and
    • Understanding of organisational development and change processes.
    • If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

    If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  • Technical Business Analyst (Remediation)

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

    Are you seeking a new challenge? Do you enjoy being the subject matter expert on complex, technical or regulatory projects? Do you enjoy working in a fast-paced environment?

    We have a 12 month fixed term contract opportunity for a highly experienced Technical Business Analyst. This role will see you working on a complex insurance remediation project, where you will be responsible for analysing data, business requirements, solution designs and other technical information to ensure project requirements and outcomes are achieved. You will take ownership of an established purpose built data repository and its accompanying technical documentation to ensure these artefacts are maintained and used effectively to inform project communications, decision making, planning and solution development.

    You will be;

    • Able to translate technical findings to internal and external stakeholders at all levels, including Senior Management;
    • Motivated by working in a fast paced, challenging environment;
    • Creative in your approach to interpreting data;
    • Self-driven with exceptional initiative; and
    • Solution and outcomes focused.

    Key responsibilities include:

    • Work in consultation with the remediation project team to provide input into the remediation plan and ensure solutions are fit for purpose;

    • Conduct data discovery exercises to explore the root cause of data issues;

    • Source data and information from a variety of sources, not only from traditional databases, to be able to verify, assure and report on system processes and outcomes, to assure business rules are met;

    • Manage data ETL processes to consolidate data for various analysis scenarios;

    • Provide risk assessments and recommendations based on data analysis findings;

    • Support the scoping of process and system changes and provide advice on the data implications;

    • Report outcomes to key stakeholders to help them to understand the scope of the problem at hand;

    • Define, develop and implement quality assurance practices and procedures for the purposes of implementing solutions, including test plans and other quality assurance assessments;

    • Establish an understanding of existing business processes and systems and diagnose and propose solutions to data and system problems by identifying and communicating opportunities for improvement; and

    • Develop validation tools and processes to ensure the accuracy of data.

    Minimum requirements:

    • Minimum of 5 years’ previous experience in a Business Analyst or Data Analyst role;
    • Experience with business analysis in a complex project or operational environment; 
    • Solid understanding of technology application principles; 
    • Knowledge of data analytics approaches and methodologies, as well as an understanding of the technical challenges associated with data analytics;
    • Knowledge of SQL fundamentals;
    • Experience in user acceptance testing or equivalent quality assurance processes; and 
    • Financial services experience, particularly within insurance or superannuation, will be extremely advantageous.

    If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

    If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  • Member Services Team Leader

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

    Reporting to the Head of Member Services, the Member Services Team Leader is responsible for supporting the Head of Member Services in the operational management of the contact centre and Super Hub, with particular focus on driving engagement to ensure KPIs are met through the provision of superior customer services to both internal and external customers.

    The role has a specific focus on providing leadership and direction to the Member Services Officers, though ongoing mentoring and performance management.

    Key responsibilities include but are not limited to:

    • Lead the Member Services Team in providing professional and focused member service both internally and externally;
    • Manage the daily running of the contact centre and Super Hub by meeting or exceeding performance targets for accuracy, efficiency and quality;
    • Mentor and develop Member Services Officers, with a particular focus on ongoing learning, personal growth and knowledge sharing across the business;
    • Monitor team and department performance and take necessary actions to motivate and improve employee performance including feedback and performance management, as required;
    • Undertake both formal and informal Performance Development Plan (PDP) reviews and discussions, in consultation with the Head of Member Services;
    • Work with the Head of Member Services on delivering key project objectives and performance targets; and
    • Liaise with supervisors, team leaders, operatives and third parties to gather information and resolve issues as required.

    The successful candidate will have:

    • A minimum of 3 years proven leadership experience, managing a team of direct reports in a contact centre or customer service focused environment;
    • RG146 or Diploma of Financial Planning will be advantageous;
    • Proven experience in coaching and informal / formal performance management;
    • Experience in delivering training and/or educational information sessions;
    • Superannuation, life insurance and pension product knowledge, superannuation tax knowledge and / or related legislative knowledge will be highly regarded;
    • Demonstrated ability to build relationships, influence and engage effectively with both internal and external parties;
    • Proven ability to be flexible and consistently meet deadlines, and effectively manage change in an ever changing, agile work environment; and
    • Previous experience within the Financial Services Industry will be advantageous.
    • If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

    If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please

  • Member Services Officer

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

    Our Member Services Officers are responsible for answering inbound member inquiries and making outbound calls to new and existing members to discuss general account information. They will also get the opportunity to work face-to-face with our members, providing general information and support in our new educational Super Hub!

    Key responsibilities of this role include:

    • Responding to inbound calls and/or making outbound member calls and identifying opportunities to improve the member experience;
    • Recognising opportunities to advise prospective and existing members of the range of products and services available;
    • Providing general information and support to members face-to-face in the member centre; and
    • Building positive relationships with our members to ensure they have a memorable member experience.

    Successful candidates will have:

    • Degree in a relevant field (desirable);
    • Previous experience in a customer focused environment;
    • Friendly, caring, can do approach to work;
    • Great communication skills, both written and oral;
    • Willingness to learn and undertake further training as required for the role.

    Successful candidates will be provided with comprehensive training to enable them to hit the ground running.

    If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  • Learning & Development Advisor

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $10 billion in funds and have a clear focus on helping our members save for their retirement.

    In line with our strategic objectives, we have recently created a new Organisational Development Team to revolutionise the delivery of training and development across our organisation. With a particular initial focus on member-facing teams, this program of work is centred on revitalising the quality and consistency of the service we provide.

    In this newly created role, you will be responsible for partnering with managers across the organisation to identify development needs and design and implement a range of strategies to uplift capability and performance. You will also offer subject matter expertise in the areas of training design and coaching, utilising best practice adult learning principles to drive greater learning translation. Additionally, the role will be a driver of our pre-existing Learning and Development Framework, which has been the cornerstone of education at Statewide for three years.

    This role will be offered as a 12 month contract initially, with possibility of extension.

    Key responsibilities include:

    • Design and deliver learning strategies and journeys as part of the Member-Facing Training Strategy, working collaboratively with the Technical Training Team to ensure holistic employee development;
    • Support the Senior People & Culture Adviser with the design, development and delivery of activities within the Learning and Development Framework modules, including developing content and, where required, facilitating modules as part of the framework;
    • Support the business to develop appropriate adhoc training strategies in response to legislative changes or other strategic business priorities;
    • Provide internal advisory services to managers across the business to conduct ongoing training needs analyses of the business and individual teams to identify key gaps and determine appropriate training, coaching and development strategies to upskill the business;
    • Collaborate with the Technical Training Lead /Advice Coach to design and deliver integrated learning journeys that include face-to-face and online components and apply best-practice adult learning theory and support reinforcement and application of core concepts and processes;
    • Act as a subject-matter expert in the design of “human skills” training, including conducting research into best practice, designing and writing content to support development of advanced member-service and leadership skills;
    • Design reward and recognition strategies that reinforce learning activities and enable a sense of mastery and achievement among learners;
    • Support the Train-the-Trainer Program delivery, by providing coaching and ongoing training to the Facilitation cohort including participating in the annual Facilitator Training and designing suitable ongoing development workshops for the group to maintain their skill levels;
    • Provide expertise regarding training evaluation, ensuring that strategies provide return on investment;
    • Support the Senior People & Culture Advisor in the design and implementation of structured leadership training and an organisation-wide mentoring program; and
    • Any other reasonable duty as requested by the Senior People & Culture Advisor.

    Minimum requirements:

    • Minimum of four (4) years’ experience in a Learning & Development role within a corporate environment.
    • Proven experience conducting learning/training needs analyses across an organisation and designing a range of development programs and activities to meet diverse needs.
    • Significant experience in training design and delivery, including in online and face-to-face formats.
    • Proven experience in training delivery with strong facilitation abilities.
    • Experience in the financial services industry will be advantageous.
    • You will also hold a degree in a relevant field, or have substantial experience in learning design and innovation. Postgraduate qualifications in organisational psychology, education or adult learning will be highly regarded.

    If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

    If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  • People & Culture Coordinator

    Are you a dynamic and experienced HR Coordinator looking for your next opportunity? Do you want to be challenged? Look no further, we want you! We currently have an exciting opportunity for a seasoned HR Coordinator to join our high performing team.

    Statewide Super is the largest and leading South Australian not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 150,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping South Australian workers save for their retirement.

    Reporting to the General Manager, People & Culture, you will be responsible for a full scope of administrative duties, as well as getting involved in day to day HR activities. You will be highly organised with the ability to juggle multiple tasks and priorities. You will also be great at problem solving and naturally proactive with strong attention to detail. Above all, your ability to build relationships and deliver results in a changing environment will allow you to shine.

    In this role the successful candidate will:

    • Manage the day to day document production requirements for the function, including but not limited to, letters, employment contracts and job descriptions;
    • Undertake research and preparing draft reports, papers and presentations;
    • Assist with recruitment activities
    • Assist with the induction of new hires
    • Oversee the coordination of events
    • Support the Learning & Development (L&D) Framework by owning the pre-session set up activities;
    • Draft and keep up to date on departmental procedures;
    • Participate in and support ad-hoc project work;
    • Provide diary management and meeting coordination for the GM, People & Culture; and
    • Confidently interact with senior managers and a range of high-level key stakeholders across the business.

    To be successful in this role you will have:

    • Minimum of 5 years’ experience in a similar role proving support to a HR function;
    • Strong experience in the preparation of human resource related documentation;
    • Some knowledge of the Fair Work Act;
    • Experience in supporting learning and development and recruitment activities;
    • Strong experience with the use and maintenance of a HRIMS;
    • Exposure to the preparation of HR metrics;
    • Strong attention to detail with the ability to manage high volumes of work and deadlines;
    • Degree in a relevant field or equivalent years of experience; and
    • HR qualifications will be highly regarded.

    If you work with us, you will be working with a group of people who love doing what they do. We value fairness, integrity, respect, and honesty. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company. If this is also important to you and you believe you fit the mold for this opportunity please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agency applications will be considered at this time.

  • Digital Marketing Specialist

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $10 billion in funds and have a clear focus on helping our members save for their retirement.

    We are seeking a dynamic professional, who is highly organised, loves data, demonstrates initiative and is passionate about creating positive member journeys to join our Marketing Team.

    The Digital Marketing Specialist is responsible for the implementation and maintenance of Statewide Super’s digital communication, through the creation of member journeys and proactive analysis, management and use of member data. The role will work autonomously to implement approved communication and strategies that maximise member engagement across direct communication digital channels.

    Key responsibilities include but are not limited to:

    • Support the Head of Marketing to develop and execute integrated online strategies that support the marketing plan and strategic KPI’s;
    • Manage the development of emails, integrating content provided by the broader marketing team;
    • Manage and create customer journeys in the chosen email platform;
    • Source data from the reporting team, verify data quality and integrity and manage the upload of data for member communications;
    • Develop communication and engagement strategies for segmented cohorts of members, in collaboration with others in the Marketing Team and broader business units;
    • Analyse data and member behaviour to identify opportunities to optimise outcomes;
    • Assist with the delivery of education assets across digital platforms;
    • Manage relationships with external providers, such as Statewide Super’s Digital Agency;
    • Assist with website maintenance, including the interpretation of web and digital analytics to drive continuous improvement;
    • Assist the with the integration and delivery of a Customer Relationship Management system; and
    • Assist with the upgrade of Statewide Super’s website Content Management System.

    Minimum requirements:

    • Tertiary qualifications in technology related marketing degrees or equivalent years of experience;
    • Minimum of two (2) years’ experience in a marketing role with digital exposure;
    • Experience in identifying member engagement opportunities, journey mapping and user experience testing;
    • Experience with email marketing platforms;
    • Successful track record in the delivery of digital marketing initiatives, to scope, on time and on budget; and
    • Strong communication skills with the ability to work across various departments building strong relationships. 

    If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

    If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  • Member Communication Specialist

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $10 billion in funds and have a clear focus on helping our members save for their retirement.

    We currently have an exciting opportunity for an experienced Writer to join our Marketing Team on a 13 month fixed-term Parental Leave contract. You will be highly organised with the ability to juggle multiple tasks and priorities. You will also be great at problem solving and naturally proactive with strong attention to detail. Above all, your ability to build relationships and deliver results in an ever changing and highly regulated environment will allow you to shine.

    The Member Communications Specialist will lead the development of content and communications material for delivery across a range of channels to optimise retirement outcomes for members.

    Key responsibilities include but are not limited to:

    • Content creation and editing as required across all channels including but not limited to member communications, technical superannuation communications, legislative communications, presentations, campaign communications, social media content and ad hoc departmental requests;
    • Proof colleagues work to ensure material is error free;
    • Support in the development and delivery of member education material;
    • Support in the development of scripts for member-facing teams;
    • Work with outsourced partners (e.g. external content agency, public relations firm, media outlets) to ensure consistency of voice and appropriate brand tone is maintained;
    • Develop and support in the development of internal facing communications across the business through the distribution of Executive Team, CEO, Board and crisis messaging and communication;
    • Manage the communications schedule to support in the achievement of an appropriate workflow for member facing and other staff; and
    • Manage the implementation and adherence to corporate communications policies.

    Minimum requirements:

    • Minimum 4 years’ previous communications and writing experience;
    • Degree in a relevant field or equivalent years of experience;
    • Good experience in Microsoft Office suite, online content management platforms and a broad suite of social media platforms;
    • Knowledge of superannuation and experience working within a highly regulated environment;
    • Results focused with the ability to work under pressure and meet deadlines;
    • Highly organised with the ability to manage multiple projects and tasks concurrently;
    • Previous experience in the Financial Services industry will be advantageous;
    • Maturity to handle a range of situations and be able to work to tight deadlines; and
    • Experience in stakeholder management and project work.
    • If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

    If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  • Senior Business Analyst

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $10 billion in funds and have a clear focus on helping our members save for their retirement.

    We currently have an exciting opportunity for Senior Business Analysts to join us on a fixed term contract basis. You will be an experienced Business Analyst with the ability to build relationships and apply your problem solving skills to improve and enhance business processes and implement new technologies. This is a key role which works collaboratively with internal stakeholders and external vendors to identify, build and deploy effective solutions. You will ensure the needs and objectives of the business owners are effectively captured and realised through technology solutions and process designs.

    Key responsibilities include but are not limited to:
    • Facilitate workshops to elicit requirements and map processes;
    • Analyse and create detailed documentation of business systems, processes and user requirements;
    • Work with external vendors or internal teams to ensure business requirements are effectively met through the implementation, configuration or modification of applications;
    • Work with test teams to define and develop quality assurance processes, test plans or other QA artefacts to validate business needs are being achieved;
    • Coordinate the development and/or review of third party functional specifications or designs;
    • Review other documents with internal and external technical resources to ensure business requirements are accurately reflected; and
    • Work with training teams to develop training material that accurately reflects technical and process change outcomes.

    Minimum requirements:
    • Minimum of 5 years’ previous experience in a Business Analyst or equivalent role within a corporate environment;
    • Solid understanding of SDLC concepts and technology application principles;
    • Proven ability to work as a team player within multi-functional and multidisciplinary teams, sharing knowledge, contributing proactively to achieving team goals and providing coaching and guidance to less experienced team members;
    • Strong written and oral communication skills with the demonstrated ability to effectively communicate complex concepts to a broad array of stakeholders;
    • Experience in user acceptance testing processes or software implementation projects;
    • Experience in application support or advanced configuration of productivity software is desirable;
    • Financial services experience (particularly superannuation industry) is desirable; and
    • Degree in a relevant field or equivalent years of experience with additional tertiary qualifications being advantageous.

    If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

    If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  • Project Manager

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $10 billion in funds and have a clear focus on helping our members save for their retirement.

    We currently have an exciting opportunity for a Project Manager to join us on a fixed term contract basis. You will be an experienced Project Manager with excellent stakeholder management skills and will have the ability to lead a mix of dedicated and shared resources from an array of professional backgrounds. This is a key change leadership role, which is responsible for assisting senior leadership in formulating and executing effective project delivery plans to ensure business outcomes and expectations are met.

    This a diverse role that is best suited to someone who seeks to be challenged, working on a mix of technical and non-technical projects and who embraces rolling up their sleeves to pragmatically deliver positive outcomes.

    Key responsibilities include but are not limited to:
    • Autonomous leadership and management in the planning and delivery of project objectives;
    • Proactive and regular communication and engagement of stakeholders at all levels;
    • Operating under a waterfall framework, pragmatically tailor project delivery methods;
    • Assist senior leadership in the development of business cases;
    • Formulate, organise and monitor numerous inter-connected work streams;
    • Plan and execute effective project governance, including risk and financial management;
    • Oversight and day to day management of Statewide Super’s vendors as applicable to projects; and
    • Establishment, maintenance and provision of timely and accurate reporting of project metrics.

    Minimum requirements:
    • Minimum 5 years cross functional project management experience in a corporate environment;
    • Certified practitioner in at least one recognised project management methodology, e.g. Prince2;
    • Demonstrated experience managing all phases of the project lifecycle from inception to delivery and closure.
    • Strong results orientation and a proven track record of delivering projects of varying sizes on time, on budget and to required quality standards;
    • Proven ability to work as a team player within multifunctional and multidisciplinary teams, sharing knowledge, contributing proactively to achieving team goals and providing coaching and guidance to less experienced team members;
    • Experience in managing internal teams of dedicated and shared resources as well as external vendors;
    • Experience managing procurement processes through to successful outcomes;
    • Strong written and oral communication skills with the demonstrated ability to effectively communicate complex concepts to a broad array of stakeholders;
    • Experience influencing and supporting stakeholders at all levels through effective decision making;
    • Solid understanding of SDLC concepts and technology application principles;
    • Professional experience in the financial services industry is highly desirable

    If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

    If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

  • Administration Officer

    Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

    Joining our Administration Team is a great way to kick start your career in financial services or build on the experience you already have. We have an exciting opportunity available for a professional who thrives in a team environment, possess strong attention to detail and strives to problem solve by ‘thinking outside the box’ to exceed service standards.

    Your key responsibilities will include, but are not limited to:

    • Process information for new/existing members ensuring that administration service standards are achieved;
    • Collect and audit all new member documentation to ensure information is correct and follow-up with members or employers where incorrect information is supplied;
    • Process non-insurance claims and benefit payments;
    • Ensure application forms, updates, and payments are accurate and completed, within Service Level Agreements;
    • Manage, record, reconcile and prepare reports for all contributions activities including monthly employer receipts, contribution returns, contribution adjustments and follow up of unallocated contributions;
    • Contribute to streamlining and improving processes to ensure an optimal member experience;
    • Facilitate positive outcomes for members by liaising effectively between internal and external parties and seeking additional supervisory support to resolve complex transactions or queries;
    • Assist with mail handling, scanning and indexing, filing and records management tasks as required and as per established processes to effectively perform archiving, filing, updating publications, cataloguing and storing, retrieving and creating new references;
    • Provide superior customer service to our members through high quality information and follow up;
    • Contact members for correction of BPAY anomalies as they arise; and
    • Manage lost members by contacting members with returned mail, collating missing information from the Australian Taxation Officer and updating member data.

    What we are looking for:

    • Degree in a relevant field OR equivalent years of experience;
    • RG146 certification OR a commitment to attaining certification in your first 12 months of employment;
    • General knowledge of the superannuation and financial services industry;
    • Good up-to-date knowledge of taxation, superannuation, retirement and life insurance legislation;
    • Experience with data maintenance and integrity;
    • Experience with client management tools; and
    • Customer service experience.

    If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

    If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

    Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan. 

    Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.