Statewide Super is a great place to work!

As the industry super fund for all South Australians, Statewide Super places our members at the heart of all we do.

Our people are passionate, driven and dedicated, sharing a true desire to always do the very best we can for our members.

If you would like to join a company that challenges, develops, values and invests in its people, then Statewide Super may be the place for you.

Our culture is one of professionalism, innovation, collaboration, development and opportunity. We are inquisitive team players who seek continuous improvement in the pursuit of excellence.

We give back to the community and seek to support local businesses that make South Australia great.

We provide a competitive total reward offering and our office is conveniently located in the heart of Adelaide’s CBD.

If you are interested in a career with Statewide Super, see our current vacancies or forward your resume to iwanttowork@statewide.com.au.

Current Vacancies

• Data Analyst

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  Are you seeking a new challenge? Do you enjoy being the subject matter expert on complex, technical or regulatory projects? Do you enjoy working in a fast-paced environment?

  We have an 18 month fixed term contract opportunity for a highly experienced data analyst. This role will see you working on a complex insurance data remediation project, where you will be responsible for analysing data from our administration systems. You will identify data quality issues, assessing their extent and reporting impacts to project stakeholders. Recommending solutions to rectify data issues, you will then ensure that data fixes are implemented in line with business rules. Additionally, you will be responsible for driving continuous improvement in data, including developing relevant practices and procedures to improve data quality for the future.

  You will be;

  • Able to translate technical findings to internal and external stakeholders at all levels, including Senior Management;
  • Motivated by working in a fast paced, challenging environment;
  • Creative in your approach to interpreting data;
  • Self-driven with exceptional initiative; and
  • Solution and outcomes focused.

  Key responsibilities include:

  • Work in consultation with the remediation project team to provide input into the remediation plan and ensure the rigor of data fixes;
  • Conduct data discovery exercises to explore the root cause of data issues;
  • Source data and information from a variety of sources, not only from traditional databases, to be able to verify, assure and report on system processes and outcomes, to assure business rules are met;
  • Manage data ETL processes to consolidate data for various analysis scenarios;
  • Provide risk assessments and recommendations based on data analysis findings;
  • Support the scoping of process and system changes and provide advice on the data implications;
  • Report outcomes to key stakeholders to help them to understand the scope of the problem at hand;
  • Define, develop and implement quality assurance practices and procedures for the purposes of implementing data fixes, including test plans and other quality assurance assessments;
  • Establish an understanding of existing business processes and systems and diagnose and propose solutions to data and system problems by identifying and communicating opportunities for improvement; and
  • Develop validation tools and processes to ensure the accuracy of data.

  Minimum requirements:

  • Minimum of 5 years’ previous experience in a Business Analyst or Data Analyst role within a complex data environment.
  • Demonstrated experience in effective development of advanced SQL queries for analysing data.
  • Financial services experience, particularly within insurance or superannuation, will be extremely advantageous.
  • Extensive knowledge of data analytics approaches and methodologies, as well as an understanding of the technical challenges associated with data analytics.

  This role is based in Adelaide, however candidates based in Melbourne or Sydney are also encouraged to apply with full time working from home available for the right applicant.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Please submit your application no later than Friday 15 January 2021. Previous applicants need not reapply.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Member Services Coordinator – Northern Territory (NT)

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  We have an exciting opportunity for an experienced, customer-centric coordinator to provide administrative and workflow management support to our team in the NT! The successful candidate will possess great communication, attention to detail and problem solving skills, with an ability to actively collaborate, as well as work autonomously, to get a job done.

  At Statewide Super we pride ourselves on driving a culture of member-only focus, so if you have the required skills, in addition to a passion for customer service– we want to hear from YOU!

  Key responsibilities:
  • Provide face-to-face support to members either in the office or in a workplace, including assisting with providing general factual advice to support with forms and/or transactions;
  • Respond to new and existing member queries over the phone, while identifying opportunities to improve the member experience;
  • Schedule and assist with the delivery of workplace member education sessions;
  • Provide high-level business development and financial planning administration support, including undertaking reporting requirements to ensure relevant information is captured and regularly updated to inform of trends, engagement and relationship management;
  • Attend and represent the business at reasonable industry events, seminars and/or education sessions to enhance the relationship with our member base; and
  • Facilitate and participate in effective communication between the NT and Adelaide head office to ensure efficient deployment of IT resources, coordination of marketing requirements and any other centralised support required to assist with the NT operations.

  Minimum requirements:
  • RG146 certification or a willingness to complete within the first 6 months of employment;
  • Demonstrated experience in offering member/customer solutions and meeting deadlines;
  • Good communication skills, both written and oral;
  • Proven ability to build relationships with a high level of integrity and professionalism;
  • Willingness to learn and undertake further training as required for the role

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

  We strongly encourage applications from Aboriginal and Torres Strait Islander peoples. Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Head of Information Services

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  Reporting to the Chief Technology Officer, the Head of Information Services is responsible for overseeing the efficient and effective operation of the Information Services function. The role will provide innovative solutions to address the businesses technology needs and will collaborate with other technology leaders to deliver on the Strategic Plan.

  Key responsibilities include:

  • Instil a continuous delivery culture of enabling greater flow between development and operations professionals;
  • Management and delivery of technology platforms;
  • Identifying and acting on opportunities to improve and update technology platforms;
  • Managing change delivery using agile and lean techniques;
  • Service management and operations in a structured environment;
  • Developing and implementing technology best practice guides for the organisation;
  • Working productively with strategic partners;
  • Leadership in the aggregation and use of corporate data;;
  • Drive a high performance, member-focused culture through talent growth, addressing performance issues as soon as they come to light, through active performance management; and
  • Mentor and develop employees, with a particular focus on ongoing learning, personal growth and knowledge sharing across the business.

  The successful candidate will have:

  • Minimum of 5 years’ experience managing technical delivery teams in an agile environment;
  • Degree in a relevant field and / or equivalent years of experience;
  • Demonstrated leadership for technology, digital, design, data and service management professionals;
  • Significant experience and a proven record of achievement at senior management level in the management of major projects that deliver the desired outcome within budget and negotiated time frames;
  • Strong analytical and problem solving capabilities;
  • A sound knowledge of superannuation products and markets; and
  • Understanding of organisational development and change processes.
  • If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Head of Service Governance

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  Reporting to the Chief Technology Officer, the Head of Service Governance is responsible for partnering with business units and service providers to ensure technology, digital and business resilience services are appropriately governed. The role will ensure that business rules and policies are agreed and understood, applied in practice and validated through continuous assurance.

  Key responsibilities include:

  • Develop, implement and monitor reporting mechanisms for governance, security and risk practices to support compliance and highlight areas of exposure;
  • Review identified business resilience (security and BCP) risks to ensure the organisation’s assets and information are appropriately protected at all times;
  • Establish and maintain frameworks for prudent management of technology platforms, including data and solution quality outcomes;
  • Monitor and review external partnerships to ensure value for money and strategic alignment;
  • Drive a high performance, member-focused culture through talent growth, addressing performance issues as soon as they come to light, through active performance management; and
  • Mentor and develop employees, with a particular focus on ongoing learning, personal growth and knowledge sharing across the business.

  The successful candidate will have:

  • Minimum of 5 years’ experience in technology, platform governance and business resilience;
  • Degree in a relevant field and / or equivalent years of experience;
  • Experience engaging productively with external partners;
  • Experience in executive and board engagement;
  • Strong analytical and problem solving capabilities; and
  • A sound knowledge of superannuation products and markets.
  • If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Financial Planner - Northern Territory (NT)

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage around $10 billion in funds and have a clear focus on helping our members save for their retirement.

  We are seeking a Financial Planner for a 12 month Parental Leave contract to service our 9000+ Northern Territory members. Reporting to the Regional Manager – NT and the Head of Financial Planning in Adelaide, this role is responsible for providing comprehensive advice to meet the holistic financial planning needs of our members.

  This role can either be based in our Darwin office, or in our Adelaide office with travel to Darwin as required.

  Key responsibilities include, but are not limited to:

  • Undertake quality conversations with clients to understand their needs and develop appropriate strategic advice, with a focus on incorporating their broader needs;
  • Actively seek Financial Planning referrals by identifying more complex requirements;
  • Show active involvement with Business Development and new opportunity identification by prospecting internal and external networks to grow new business;
  • Be an effective and influential presenter by delivering seminars to small and large audiences;
  • Prepare for client meeting activities such as scheduling and conducting workplace member appointments, client qualification and/or follow up;
  • Engage and coach stakeholders and referral partners to help them identify clients who require financial advice; and
  • Ensure compliance against quality advice outcomes and practices working within all Regulatory and Licensee requirements, business rules and policies.

  To be considered for this role you will need:

  • Hold, at minimum, an Advanced Diploma of Financial Planning (or equivalent) and be working toward the educational expectations of FASEA
  • Passed the FASEA exam and/or registered on the ASIC Financial Adviser Register
  • Minimum of 2 years’ experience providing personal advice, in a similar environment;
  • A high degree of technical skills and influencing abilities;
  • Strong knowledge of superannuation, investment and insurance strategies;
  • Demonstrated experience with XPlan, including tasks and threads is desirable;
  • Sound working knowledge of current taxation legislation particularly as it relates to lump sum tax, retirement income streams and superannuation in general;
  • A strong compliance record; and
  • Meet the requirements to become an Authorised Representative, including committing to the FASEA Code of Ethics and representing these in all aspects of the role and in the workplace.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members. If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Member Services Team Leader

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 137,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  Reporting to the Head of Member Services, the Member Services Team Leader is responsible for supporting the Head of Member Services in the operational management of the contact centre and Super Hub, with particular focus on driving engagement to ensure KPIs are met through the provision of superior customer services to both internal and external customers.

  The role has a specific focus on providing leadership and direction to the Member Services Officers, though ongoing mentoring and performance management.

  Key responsibilities include but are not limited to:

  • Lead the Member Services Team in providing professional and focused member service both internally and externally;
  • Manage the daily running of the contact centre and Super Hub by meeting or exceeding performance targets for accuracy, efficiency and quality;
  • Mentor and develop Member Services Officers, with a particular focus on ongoing learning, personal growth and knowledge sharing across the business;
  • Monitor team and department performance and take necessary actions to motivate and improve employee performance including feedback and performance management, as required;
  • Undertake both formal and informal Performance Development Plan (PDP) reviews and discussions, in consultation with the Head of Member Services;
  • Work with the Head of Member Services on delivering key project objectives and performance targets; and
  • Liaise with supervisors, team leaders, operatives and third parties to gather information and resolve issues as required.

  The successful candidate will have:

  • A minimum of 3 years proven leadership experience, managing a team of direct reports in a contact centre or customer service focused environment;
  • RG146 or Diploma of Financial Planning will be advantageous;
  • Proven experience in coaching and informal / formal performance management;
  • Experience in delivering training and/or educational information sessions;
  • Superannuation, life insurance and pension product knowledge, superannuation tax knowledge and / or related legislative knowledge will be highly regarded;
  • Demonstrated ability to build relationships, influence and engage effectively with both internal and external parties;
  • Proven ability to be flexible and consistently meet deadlines, and effectively manage change in an ever changing, agile work environment; and
  • Previous experience within the Financial Services Industry will be advantageous.
  • If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please