Statewide Super is a great place to work!

As the industry super fund for all South Australians, Statewide Super places our members at the heart of all we do.

Our people are passionate, driven and dedicated, sharing a true desire to always do the very best we can for our members.

If you would like to join a company that challenges, develops, values and invests in its people, then Statewide Super may be the place for you.

Our culture is one of professionalism, innovation, collaboration, development and opportunity. We are inquisitive team players who seek continuous improvement in the pursuit of excellence.

We give back to the community and seek to support local businesses that make South Australia great.

We provide a competitive total reward offering and our office is conveniently located in the heart of Adelaide’s CBD.

If you are interested in a career with Statewide Super, see our current vacancies or forward your resume to iwanttowork@statewide.com.au.

Current Vacancies

• Member Services Officer
  • Challenging, diverse and rewarding role
  • Passionate South Australian team who make a difference at a national level
  • Opportunity to work in the financial services industry with a company that values and develops its people

  Statewide Super is the largest and leading South Australian and Northern Territory profit-for-member Industry Superannuation Fund, providing expert superannuation advice to over 140,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping South Australian workers save for their retirement.

  Our Member Services Team is a fantastic way to kick start or expand your career in Financial Services and we have plenty of success stories within Statewide Super to prove it! Due to recent growth in our member base nationally, we have multiple opportunities (full-time or part-time) available in our Member Services Team.

  The Member Services Officer is primarily responsible for answering inbound member inquiries and/or making outbound calls to new and existing members, to discuss general account information while, where applicable, identifying opportunities to provide personalised solutions. With the highly anticipated launch of our educational Super Hub, due to open over the coming months, the Member Services Officers will soon have greater opportunity to support our members face-to-face, in addition to supporting members who currently visit our member centre.

  Key responsibilities of this role include:

  • Responding to inbound calls and/or making outbound member calls and identifying opportunities to improve the member experience;
  • Providing face-to-face support to our members who visit our member centre and (soon to open) educational Super Hub!
  • Recognising opportunities to advise prospective and existing members of the range of products and services available; and
  • Building positive relationships with our members to ensure they have a memorable customer experience.

  Successful candidates will have:

  • Relevant degree qualification and/or relevant years’ experience;
  • Great communication skills, both written and oral;
  • Previous experience in a customer focused environment; and
  • Willingness to learn and undertake further training as required for the role.
  • We are open to applications from business and/or commerce graduates, as well as graduates in the areas of law, arts, teaching and/or behavioural science.

  Successful candidates will be provided with comprehensive on the job training to enable them to hit the ground running. In addition to this, Statewide Super supports the growth and development of employees with a learning and development program, which is available to all employees.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members. If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan. https://www.statewide.com.au/about-us/reconciliation-action-plan/. 

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

   

• Senior Risk Analyst

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping our members save for their retirement.

  Due to internal promotions, we have an exciting opportunity for an experienced, proactive and engaging risk professional to support the process of embedding our Risk Management Framework (RMF). Reporting to the Chief Risk Officer, the Senior Risk Analyst will provide a focal point of control over the aggregate level of risk that arises from end-to-end processes, including the design of effective controls, the systematic monitoring of process control effectiveness and the design and implementation of appropriate remediation plans in conjunction with the process and risk control owners. They will also contribute to driving our desired risk culture.

  The key responsibilities include, but are not limited to:

  • Oversee the RMF and its effective communication and application across all business areas to support a rigorous approach to the identification and management of risks in processes which are capable of producing material unsatisfactory risk outcomes for Statewide Super;
  • Upskill department heads, First Line Process Owners and all Risk Control Owners by providing training and coaching on the RMF to enable them to understand and accept their risk management responsibilities;
  • Manage the incident reporting process via involvement with First Line Process Owners, including the completion of root cause analysis on all reported incidents;
  • Manage the implementation and on-going maintenance of Statewide Super’s chosen ERM software solution;
  • Maintain Statewide Super’s risk register in line with Board-approved top risks and the recently completed business transformation;
  • Create and implement risk reporting dashboards for various levels of governance including Leadership Team, Risk Committee and the Board;
  • Maintain effective stakeholder engagement with senior department heads and/or their delegates including identification and assessment of inherent risks attached to critical risk events;
  • Design and implement key controls with First Line Process Owners to control identified failure points in business;
  • Develop and implement an on-going test regime to monitor and report on key controls for risk reporting purposes;
  • Challenge department heads’ ongoing assessment of residual risks, such that business activities are properly informed and consistent with strategy and risk appetite;
  • Drive a continuous improvement mindset to operational risk management processes through the design and implementation of business improvements in consultation with business owners;
  • Maintain a good understanding of the requirements of Statewide Super’s key external stakeholders with respect to risk management and ensure these are well understood internally and reflected in internal processes, policies and procedures;
  • Manage the loss reporting process in line with risk management policy; and
  • Any other reasonable duties as requested by the Chief Risk Officer.

   

  What we are looking for:

  • Minimum of 3 years’ previous experience in a second-line operational risk function, in an APRA-regulated industry, with a track-record in the management of risk across a varied product base;
  • Experience in process design with a proven ability to identify potential causes of process failure;
  • Experience in control design assessment, control test design and implementation and experience in setting risk tolerances with reference to statistical modelling;
  • Experience in report writing for Committee and Boards;
  • Exposure to various IT systems and operational platforms;
  • Exposure to and experience in implementing and managing ERM software; and
  • Awareness and understanding of the regulatory framework in which Statewide Super operates.

  Formal degree qualifications in a relevant field are also highly desirable.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members. Read more about our Values and Behaviours here.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan here. 
  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

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• Associate Financial Planner

  Statewide Super is the largest and leading South Australian and Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $9.5 billion in funds and have a clear focus on helping South Australian workers save for their retirement.

  The Associate Financial Planner is responsible for providing a high level of member service through the provision of quality scaled (intra-fund) superannuation based advice to existing members with a view to help them make the most of their Statewide Super account.

  In this role the successful candidate will:

  • Achieve set objectives relating to the number of outbound calls, appointments, advice conversion, servicing standards and lead generation for Financial Planning appointments.
  • Support the needs of members who require assistance via the digital advice channel.
  • Ensure the provision of services are consistent with values of appropriate, member-first advice.
  • To ensure compliance against quality advice outcomes and practices working within all regulatory and licensee requirements, business rules and policies.

  To be successful in this role you will have:

  • Relevant university degree and Advanced Diploma in Financial Planning or equivalent.
  • Minimum of 2 years’ previous experience in client facing area for a superannuation fund or similar organisation.
  • Demonstrated experience in offering client solutions and meeting deadlines.
  • Strong superannuation knowledge coupled with the ability to deal with people at all levels.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members. If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au. 

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our (https://www.statewide.com.au/about-us/reconciliation-action-plan/). Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Executive Assistant to the CEO

  Statewide Super is the largest and leading South Australian & Northern Territory not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $9 billion in funds and have a clear focus on helping South Australian workers save for their retirement.

  In this fast-paced role, you will have the opportunity to support a member and people focused leader, by providing essential executive support, as well as perform a range of coordination, event management, analytical and reporting responsibilities.

  To be successful in this role you will be warm and engaging with solid commercial acumen; initiative driven, with strong communication capabilities; and Member focused, with excellent interpersonal skills to build rapport among both internal and external stakeholders.

  Key responsibilities of the role:

  • Anticipate, organise and coordinate work flows through email and diary management, managing incoming and outgoing correspondence including email, filtering according to priorities, letters and meetings.
  • Arrange and support the travel, accommodation, itineraries, expenses, filing and other administration for the CEO in accordance with relevant policy requirements.
  • Attend sponsorship events to actively support the CEO.
  • Facilitate public relations support for the CEO in his role as the face of Statewide Super.
  • Run and facilitate company-wide personal assistant/coordinator team meetings, focusing on providing consistency in service delivery and collaboration across the business and driving organisational cultural development.
  • Coordinate internal and external meetings, functions and conferences, including Board Meetings.
  • Support the Chairman and Directors as required with their interactions with the CEO and participation at Board and Committee meetings.
  • Attend individual meetings with the CEO and the Leadership Team to summarise outcomes and track progress, in accordance with agreed upon plans.
  • Undertake research and prepare draft reports, analytics and presentations.
  • Prepare and deliver updated action plans for the Leadership Team to ensure currency.
  • Collaborate with the People & Culture Team to drive culture change initiatives and ensure the CEO’s active participation in such initiatives.
  • Act as a coordination resources for the Reconciliation Action Plan Chair and assist with facilitating and coordinating the delivery of Statewide Super’s responsibilities, in particular in relation to the relationship with AIST.
  • Develop and maintain strong relationships with key stakeholders across the business.
  • Undertake adhoc project work as required.

  The successful candidate will have:

  • Minimum of 5 years proven experience in the provision of senior executive level support in a corporate environment working directly with a CEO, Boards and Directors.
  • Demonstrated experience in handling a wide range of administrative and executive support related tasks with the ability to work independently and proactively.
  • Proven experience in building trusted professional relationships and strong networks, as well as driving a culture of collaboration and high performance.
  • Strong experience in dealing with highly sensitive confidential matters, professionally with discretion.
  • Proven ability to use own judgement to effectively manage workloads, prioritise tasks and clearly communicate when understanding responsibilities and delivering services.

  If you work with us, you will be working with a group of people who are passionate about growing the financial futures of our community. We value collaboration, integrity, respectful relationships, and most of all, our members.

  If you would like to work for an innovative organisation that values and rewards staff involvement and contribution to the business, supports professional development and offers great conditions please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan (https://www.statewide.com.au/about-us/reconciliation-action-plan/).
  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.