Statewide Super is a great place to work!

As the industry super fund for all South Australians, Statewide Super places our members at the heart of all we do.

Our people are passionate, driven and dedicated, sharing a true desire to always do the very best we can for our members.

If you would like to join a company that challenges, develops, values and invests in its people, then Statewide Super may be the place for you.

Our culture is one of professionalism, innovation, collaboration, development and opportunity. We are inquisitive team players who seek continuous improvement in the pursuit of excellence.

We give back to the community and seek to support local businesses that make South Australia great.

We provide a competitive total reward offering and our office is conveniently located in the heart of Adelaide’s CBD.

If you are interested in a career with Statewide Super, see our current vacancies or forward your resume to iwanttowork@statewide.com.au.

Current Vacancies

• People & Culture Coordinator

  Would you like to kick start your career in Human resources? Would you like a role that you can make your own? Do you want to be challenged and drive your own success? Look no further, we want you!

  Statewide Super is the largest and leading South Australian not-for-profit Industry Superannuation Fund providing expert superannuation advice to over 150,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping South Australian workers save for their retirement.

  We currently have an exciting opportunity within our People & Culture team. In this role you will be exposed to the full remit of HR generalist activities as you undertake a variety of administrative and support responsibilities. 

  You will be highly organised with the ability to juggle multiple tasks and priorities.  You will also be great at problem solving and naturally proactive with strong attention to detail. Above all, your ability to build relationships and deliver results in a changing environment will allow you to shine.

  In this role the successful candidate will:

  • Support the day to day document production requirements for the function, including but not limited to letters, job descriptions, contracts, reports and presentations;
  • Maintenance of soft and hard copy filing and document storage for the department;
  • Maintenance of the HRIMS including new hire and leaver details, role and salary changes, reporting line changes, changes of personal details, training and CPD records;
  • End to end coordination of events including training sessions, workshops, lunch and learns, CEO Lunches and wellness initiatives;
  • Support the Learning & Development (L&D) Framework by owning the pre-session set up activities, including, workbook preparation, room set up, attendee confirmation and general follow up;
  • Assist with recruitment activities including application vetting, telephone screening and shortlisting candidates;
  • Assist with induction of new hires including requesting and collating paperwork, accurate data entry and management of sensitive information;
  • Keep departmental procedures up to date;
  • Provide diary management and meeting coordination for the General Manager, People & Culture;
  • Support ad-hoc project work;
  • Confidently interact with senior managers and a range of high-level key stakeholders across the business.

  
  To be successful in this role you will have:

  • Minimum of 3 years’ previous experience in a similar role, providing administrative support in a corporate environment;
  • Strong experience in the preparation of letters, reports, contracts, presentations and spreadsheets;
  • Strong experience with Word, Excel and PowerPoint;
  • Experience in the use and maintenance of a HRIMS, with ConnX system experience being advantageous;
  • Strong attention to detail with the ability to manage high volumes of work and meet deadlines; and
  • Good communication and relationship building skills with a high level of integrity and professionalism.

  If you work with us, you will be working with a group of people who love doing what they do. We value fairness, integrity, respect, and honesty. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company.  If this is also important to you and you believe you fit the mould for this opportunity please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. 

  No Agency applications will be considered at this time.

   

• Senior Member Services Officer
  • Join South Australia's leading Industry Super Fund
  • Work in great, modern offices based in Victoria Square
  • Join a high performing team!

  Are you thinking of a career change and would like to work in the Financial Services industry? Are you a seasoned customer services professional looking to try something different? We want you!

  We currently have an exciting opportunity on offer for an experienced customer services professional to join our high performing outbound contact centre team. You will have a customer-centric attitude, in addition to the ability to ‘think on your feet’ and/or ‘outside the box’ to ensure you provide our members with an exceptional experience.

  Statewide Super is the largest and leading South Australian Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping Australians save for their retirement.

  In this role you will be responsible for the delivery of outbound calls to existing and new members to establish and improve engagement, provide quality, general advice and identify referrals to specialist areas.

  Key responsibilities of the role include:

  • Outbound member calls providing sound product knowledge, general advice and options to offer a broad range of products and services to our client groups, including:
    • general operation of the Fund;
    • eligibility criteria for various benefits;
    • calculation of benefit entitlements;
    • taxation options and general superannuation topics.
  • Service members in a manner which is consistent with the values of appropriate, needs-based cross-selling, up-selling and member retention, by taking ownership of the relationship with the member and ensure their needs are identified and met.  
  • Contribute to meeting individual and team sales, lead generation and service targets.
  • Share knowledge and understanding of Statewide Super operations and processes to ensure colleagues are empowered to contribute to our strategic goals.
  • Manage complaints and act as an escalation point for conflict resolution and problem solving within the team.

  To be considered for this role candidates will need:

  • Minimum of 2 years’ experience in a contact centre environment with previous experience in the financial services industry being advantageous.
  • Degree in a relevant field or equivalent years of experience. 
  • RG146 certification or be able to successfully achieve competency within twelve (12) months of commencement.
  • Diploma in Financial Planning will be advantageous.
  • Some knowledge of taxation, superannuation and retirement legislation.

  The successful candidate will be provided with comprehensive training to enable them to hit the ground running. In addition to this, Statewide Super supports the growth and development of employees with a tailored learning and development program, which is available to all employees.

  If you work with us, you will be working with a group of people who love doing what they do. We value fairness, integrity, respect, and honesty. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company. 

  If these qualities are also important to you and you believe you fit the criteria for this opportunity, please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Member Services Professionals (Various Opportunities)

  Are you eager to grow your career in the financial services industry? Would you like to work for a company that helps South Australian’s, just like you, save for their retirement? If yes, we want YOU!

  Statewide Super is the largest and leading South Australian Industry Superannuation Fund providing expert superannuation advice to over 140,000 members. We manage in excess of $8 billion in funds and have a clear focus on helping Australians save for their retirement.

  We have a number of opportunities within our Member Services Team and are keen to hear from emerging professionals interested in Member Services Officer and Senior Member Services Officer roles. You will work to support our team to service the needs of our members over the phone and face to face when required. You will also play a critical role in identifying new opportunities to help prospective and existing members and will be essential in ensuring a memorable and personalised customer experience. 

  In return you will receive a competitive salary, close mentoring, opportunities to directly interface with members and significant scope for professional development – we are passionate about helping our people to grow their talents! 

  You will possess good industry knowledge, preferably holding two years’ work experience in the financial services industry, sales or a customer service environment. Most importantly, you will possess a strong member focus and pride yourself on your ability to create an exceptional member experience. 

  You will be:

  • An exceptional communicator with natural charisma;
  • Resourceful and innovative with excellent problem solving skills;
  • A self-starter as well as a great team player;
  • Organised, with a capacity to follow through;
  • Capable of fostering strong relationships and inspiring confidence and trust in others;
  • Keen to develop your professional expertise and commercial acumen.

  If you work with us, you will be working with a group of people who love doing what they do and are passionate about shaping the lives of South Australians in retirement. We value collaboration, integrity, respectful relationships, and above all, are member focused. We support each other to constantly improve as individuals and as a company and we thrive on challenge.  If you believe you are aligned with our organisation and values and meet the requirements of this role please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. No Agencies please.

• Associate Financial Planner

  This role is responsible for providing general and intra-fund superannuation based advice to existing members, with a view to help them make the most of their Statewide Super account. The role is also responsible for the identification for other financial planning opportunities. 

  Key Responsibilities

  A key component of this role is to ensure a high level of member service through the provision of quality scaled (intra-fund) advice. The incumbent will be expected to meet specific key performance indicators within each of these key responsibilities:

  • Achieve set objectives relating to the number of outbound calls, appointments, advice conversion, servicing standards and lead generation for Financial Planning appointments.
  • Support the needs of members who require assistance via the digital advice channel.
  • Ensure the provision of services are consistent with values of appropriate, member-first advice.
  • Ensure compliance against quality advice outcomes and practices working within all regulatory and licensee requirements, business rules and policies.
  • Any other reasonable duties as requested by the Head of Financial Planning or your Team Leader.

  Minimum Requirements

  • Relevant university degree and Advanced Diploma in Financial Planning or equivalent.
  • Minimum of 2 years’ previous experience in client facing area for a superannuation fund or similar organisation.
  • Demonstrated experience in offering client solutions and meeting deadlines.

  Strong superannuation knowledge coupled with the ability to deal with people at all levels. 

  If you work with us, you will be working with a group of people who love doing what they do. We value fairness, integrity, respect, and honesty. Whether you’re the newest member of our team, or one of our long standing employees, we know these are crucial ingredients in doing a great job and enjoying ourselves along the way. We support each other to constantly improve as individuals and as a company.  If this is also important to you and you believe you fit the mould for this opportunity please forward a cover letter and curriculum vitae to: iwanttowork@statewide.com.au

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. 

  No Agency applications will be considered at this time.

• Technical Project Manager

  This role is responsible for partnering with business units and systems development partner(s) to identify, build and deploy innovative solutions. These solutions include improved business processes, existing system functionality enhancements or new systems or technology.  

  Key Responsibilities

  The incumbent will be expected to meet specific key performance indicators within each of these key responsibilities:

  • Leadership and management in the delivery, deployment and budget of project objectives.

  • Management of the progress reporting and communication with project governance and steering committees.

  • Oversight of effective project risk management.

  • Management of change management strategy establishment and implementation.

  • Oversight and day to day management of all project related contracts with Statewide Super’s IT business partners.

  • Establishment, maintenance and timely, accurate reporting of relevant business process and project progress metrics.

  Minimum Requirements

  • Degree in a relevant field or equivalent years of experience.  

  • Formal project management qualifications.   

  • Minimum 5 years project management experience, ideally with significant exposure to software development, IT infrastructure or business process improvement projects.

  • Strong results orientation and a proven track record of delivering major projects on time, on budget and to required quality standards.

  • Experience in all aspects of the System Delivery Lifecycle following traditional and Agile methodologies.

  • Demonstrated experience in the development and delivery of training material.

  • Experience in and a sound understanding of superannuation, the financial services industry and products available in the market place.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. 

  No Agency applications will be considered at this time.

• Business Analyst

  This role is responsible for a range of activities, which ensure the operational effectiveness and excellence of the Project Management Office. The Business Analyst works to design and document workflows and make appropriate recommendations, as well as assist the Project Managers in the successful delivery of key projects across the company.

  Key Responsibilities

  The incumbent will be expected to meet specific key performance indicators within each of these key responsibilities:

  • Assist the Project Manager/sponsor in developing tactical and strategic product, services and/or programs to support the business unit’s goals.

  • Undertake business process mapping.

  • Manage requirements, including eliciting, analysing, documenting and communicating requirements to technical delivery groups.

  • Identify business process and application improvement opportunities.

  • Support quality assurance functions including developing and managing test plan and test cases.

  • Support change management activities including development and delivery of training material.

  • Support end-to-end systems and project development and implementation activities.

  • Undertake data analysis and visualization to support project activities.

  Minimum Requirements

  • Degree in a relevant field or equivalent years of experience.

  • Minimum 3 years proven experience in a Business Analyst role, within a corporate environment.

  • Strong financial services experience (Superannuation industry preferable);

  • Experience in OpenText/Client Management and CRM system implementation desirable.

  • Proven experience in all aspects of the System Delivery Lifecycle following traditional and Agile methodologies.

  Statewide Super is an equal opportunity employer, committed to encouraging flexibility, valuing difference and embracing diversity. We pride ourselves on representing the diverse and multicultural communities of our membership and are dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. To learn more, please read our Reconciliation Action Plan.

  Please note: It is a condition of employment for this role that a National Police Clearance be obtained. Only successful candidates will be contacted due to the volume of applications received. 

  No Agency applications will be considered at this time.